Brand Specialist | Tatcha | 32HR | Space NK Oxford street, London
Unilever Prestige UK Hub · GB
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About the Role
Representing Tatcha, the modern Japanese luxury skincare brand, you will inspire customers with expert product knowledge and exceptional service. This role involves working 32 hours per week at Space NK on Oxford Street.
Responsibilities
- Deliver exceptional customer experiences through personalised consultations and expert product recommendations.
- Hit sales targets and KPI objectives.
- Build trusted relationships with retail teams and store managers.
- Educate and coach store teams, building their confidence in our brands and products.
- Support product launches, in-store events, and brand activations.
- Maintain high standards of brand presentation and execution across your territory.
- Share feedback and insights to help enhance the customer experience and drive business performance.
Requirements
- Previous experience in the beauty industry and a retail environment.
- Experience working with Sephora or a department store environment would be an advantage.
- Excellent communication and interpersonal skills.
- Basic English communication skills are an advantage.
- Adaptable, with a willingness to support wherever the business needs you most.
- Flexible and willing to travel across your territory and work weekends, including three Saturdays per month.
Location
- Space NK, Oxford St, London
Work Type
- 32 hours per week
Salary/Compensations
- Competitive salary & discretionary annual bonus.
Benefits
- Flexible working culture to fit around your lifestyle.
- Generous staff discount across our brands.
- 25 days holiday, plus bank holidays.
- Vitality Private Healthcare Insurance.
- Cycle to Work scheme.
About the Company
- Tatcha is the modern Japanese luxury skincare brand inspired by timeless beauty rituals.
Equal Opportunity
- As an equal opportunities’ employer, Unilever Prestige Hub Brands/Tatcha/Murad//Living Proof/K18 is committed to the equal treatment of all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
- We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes.
- We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff.
- From application to interview, we place inclusion at the heart of all we do.
- In particular, we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Unilever Prestige Hub Brands/Tatcha/Murad//Living Proof/K18.