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About the Role
Our Guest Service Representatives build memorable and unique guest experiences by providing a wide range of services, taking initiative, and addressing guest needs. They are empowered to handle operational tasks, guest requests, and provide local area information, ensuring every transaction is part of the overall experience.
Responsibilities
- Deliver a wide range of services that guide guests through their entire stay.
- Process operational needs.
- Address guest requests.
- Complete reports.
- Share highlights of the local area.
- Create a safe work place.
- Follow company policies and procedures.
- Maintain confidentiality.
- Protect company assets.
- Uphold quality standards.
- Ensure uniform, personal appearance, and communications are professional.
- Take a hands-on approach to work.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Requirements
- No related work experience.
- No supervisory experience.
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High school diploma or G.E.D. equivalent.
About the Company
- EDITION Hotels combine visionary genius, world-class luxury service, and global reach to create a new hospitality experience.
- The brand targets sophisticated consumers who value quality, originality, design, and service excellence.
- Marriott International is dedicated to being an equal opportunity employer.
- We actively foster an environment where unique backgrounds are valued and celebrated.
- Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
- We are committed to non-discrimination on any protected basis.
- Join a portfolio of brands with Marriott International.
- Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Equal Opportunity
- Dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- Actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- Committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.