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About the Role
As a Doorperson, you will assist guests with special requests and services, spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
- Welcome guests upon arrival with a professional, friendly, and hospitable approach, assisting with luggage and ensuring a warm and seamless arrival experience.
- Maintain regular contact with returning guests and visitors, recognizing opportunities to personalize service and enhance the guest experience.
- Coordinate luggage handling, respond promptly and professionally to guest inquiries, and assist with personalized requests to ensure guest satisfaction.
- Stay informed about VIP arrivals and hotel events, providing elevated service and ensuring a smooth, memorable experience for all guests.
- Actively communicate hotel offerings, facilities, and programs to encourage guest engagement and maximize the overall guest experience.
Requirements
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Salary/Compensations
- Up to £13.29 per hour
Benefits
- Flexible shifts
- Competitive pay
- Instant pay access
- Free meals on duty
- Generous holiday allowance
- Mental health resources
- Crisis Concierge
About the Company
- At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments.
- At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
- As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
- Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
- Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.