Senior Product Manager (Category CX) at Coupang | KOR | Rezi

Senior Product Manager (Category CX) at Coupang

Senior Product Manager (Category CX)

Coupang · KOR

1 weeks ago

Senior Product Manager (Category CX)

Coupang · KOR

9 days ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now
Resume preview

Tailor your resume to this Senior Product Manager (Category CX) role.

Rezi rewrites your resume against Coupang's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Senior Product Manager (Category CX) posting at Coupang — free, in seconds.

About the Role

As a Senior Product Manager, you will be responsible for service planning for Rocket Luxury (Fashion), Rocket Fresh (Fresh Food), CE (Electronics), and Rocket Direct Purchase. You will gain a deep understanding of customers through quantitative and qualitative analysis, and possess a product vision, strategy, and roadmap for your own search and recommendation experience. You will manage the entire product lifecycle from ideation to launch, including writing product requirements, defining use cases, and setting success metrics. You will also lead consensus among various stakeholders, including management, category leaders, business operations, and infrastructure teams.

Responsibilities

  • Service planning for Rocket Luxury (Fashion), Rocket Fresh (Fresh Food), CE (Electronics), and Rocket Direct Purchase.
  • Deep understanding of customers through quantitative and qualitative analysis.
  • Product vision, strategy, and roadmap for search and recommendation experience.
  • Manage the entire product lifecycle from ideation to launch, including writing product requirements, defining use cases, and setting success metrics.
  • Lead consensus among various stakeholders, including management, category leaders, business operations, and infrastructure teams.

Requirements

  • Ability to perform in a data-driven, dynamic, and uncertain corporate environment with analytical thinking.
  • Proven ability to collaborate with multiple domain teams and manage multiple projects.
  • Passion to make quick decisions, drive forward, and complete tasks without hesitation.
  • Proven ability to make sound business decisions and effectively communicate and influence.
  • Excellent verbal and written communication skills.
  • Bachelor's degree in Computer Science, Engineering, or equivalent experience.

Skills

  • Product Management
  • Data Analysis
  • Quantitative Analysis
  • Qualitative Analysis
  • Product Strategy
  • Roadmap Development
  • Stakeholder Management
  • Communication

Location

  • South Korea

Work Type

  • Full-time

Experience Level

  • Senior

Education Level

  • Bachelor's degree in Computer Science, Engineering, or equivalent experience

About the Company

  • Coupang exists to provide customer delight. We are leading innovation across the e-commerce industry, driven by the sole obsession of making customers' shopping, dining, and daily lives more convenient. Coupang is one of the fastest-growing e-commerce companies, having established a dominant position and built customer trust in the domestic commerce market.
  • We pride ourselves on being a global, publicly traded company with a startup culture. This allows us to maintain agility and expand our business by continuously launching new services. All Coupang employees are given the opportunity to embrace entrepreneurship and drive new innovations and initiatives. Our core way of working is to boldly dive into tasks and achieve results.
  • Every Coupang employee is passionate about our mission to build the future of commerce. We solve customer problems, challenge traditional notions and conventions, and push the boundaries of what's possible. If you desire an amazing work experience in a high-availability, high-tech, hyper-connected world, join Coupang now.

Equal Opportunity

  • Individuals with disabilities and veterans are provided with preferential treatment in accordance with relevant laws.
  • Personal information processing policy is followed in accordance with the Coupang Group's privacy policy.