Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Destination Services & Community Coordinator role.
Rezi rewrites your resume against Colliers International EMEA's job description. Free.
Tailor your resume to this Destination Services & Community Coordinator role.
Rezi rewrites your resume against Colliers International EMEA's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Destination Services & Community Coordinator posting at Colliers International EMEA — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Destination Services & Community Coordinator posting at Colliers International EMEA — free, in seconds.
About the Role
This full-time role provides dedicated operational, administrative, and community support to the Destination Services Manager and the part-time Community Manager. The role ensures the smooth, safe, and efficient day-to-day running of the estate while actively supporting placemaking, tenant engagement, commercialisation, and event activation.
Responsibilities
- Assist with daily site inspections, building maintenance monitoring, security protocol checks, and site safety compliance.
- Act as an on-site point of contact for external service providers, overseeing contractor access, RAMS, permits to work, and site inductions.
- Assist in maintaining Health & Safety documentation, incident logs, compliance records, and risk assessment tracking.
- Support the operational setup and execution of estate projects, including seasonal installations and routine maintenance schedules.
- Undertake Fire Warden and First Aid duties as required on site.
- Serve as the main on-site administrative liaison for community and commercialisation activities on days when the Community Manager is off-site.
- Provide administrative support for the Borough Yards app, including content updates, user onboarding, digital notices, and engagement tracking.
- Assist with the practical logistics, planning, risk assessments, setup, on-site supervision, and teardown for pop-ups, brand activations, seasonal campaigns, and tenant events.
- Help compile and distribute regular occupier communications, tenant newsletters, operational notices, and event announcements.
- Track and maintain administrative records for commercialisation income, pop-up schedules, brand activations, footfall data, and event performance metrics.
- Support the preparation, scheduling, and logistics for tenant forums, occupier meetings, and community updates.
- Build strong working relationships with on-site occupiers, acting as a responsive point of contact for daily queries, delivery logistics, waste management, and operational issues.
- Promptly log, track, and escalate tenant concerns, lease queries, or operational risks.
- Maintain accurate tenant contact lists, emergency contact databases, occupier handbooks, and lease/unit records.
- Raise purchase orders (POs), process invoices, log service charge expenses, and support financial year-end reconciliations.
- Maintain Centre Management documentation, manage digital files, draft routine correspondence, and order office supplies/stationery.
- Collaborate with the wider Colliers Regional Facilities Management and Property Management teams when necessary.
- Perform other related operational and administrative duties and responsibilities as assigned.
Requirements
- Previous experience in a similar support role would be beneficial.
Skills
- GCSEs or equivalent education
- Good written and verbal communication skills, with a professional and friendly customer-facing approach
- Strong problem-solving abilities and a proactive, adaptable mindset
- Good organisational, multitasking, and time-management skills with high attention to detail
- Good practical working knowledge of Health & Safety regulations and estate compliance standards
- Technical Proficiency in MS Office (including Outlook, Word, Excel), digital engagement/app platforms, and comfortable learning property/financial software systems
Location
- Borough Yards
Work Type
- Full-time
- 2-years fixed term contract
- Monday to Friday
- Weekend work as required
Education Level
- GCSEs or equivalent education
Benefits
- Structured career progression
- Learning opportunities
- Professional qualifications
- Internal mobility
- Competitive benefits
- Flexible working approaches
About the Company
- Colliers is a global diversified professional services and investment management company operating through three industry-leading businesses: Commercial Real Estate, Engineering and Investment Management.
- With greater than a 30-year track record of consistent growth and strong recurring cash flows, we scale complementary, high-value businesses that provide essential services across the full asset lifecycle.
- Our unique partnership philosophy empowers exceptional leaders, preserves our entrepreneurial culture, and ensures meaningful inside ownership – driving strong alignment and sustained value creation for our shareholders.
- With $6 billion in annual revenues, 28,000 professionals, and $110 billion in assets under management, Colliers is committed to accelerating the success of our clients, investors, and people worldwide.
Equal Opportunity
- The business actively promotes an inclusive culture where different perspectives are valued and encouraged.