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About the Role
The Network Operations team works around the clock running United’s global operation, safely, reliably and efficiently. This team coordinates and administers ramp control and gate management, serving as the focal point for the safe, efficient, and expeditious ground movement of aircraft. They improve on-time performance, reduce taxi delays, and maximize ramp and gate space.
Responsibilities
- Serves as the focal point for the safe, efficient, and expeditious ground movement of aircraft ingress and egress within the confines of the ramp
- Monitors inbound and outbound operations and determines best course of action to manage movement, issuing push, taxi, safety advisories, and instructions to aircraft in the non-movement area via FCC licensed frequencies
- Communicates and interacts effectively with local internal departments, specifically the Stations Operations Center, Network Operations Center, and ATS Desk on flight priority and resource capabilities
- Maintains continuous liaison with the local airport authority, local FAA, other airlines, deice companies, and any other entity necessary to ensure the smooth operation of the ramp tower functions
- Works with specialized hardware and software, including video cameras, aircraft monitoring systems, gate management systems, and VHF radio equipment to safely communicate, monitor, and control aircraft movement
- Maintains currency in changes to the airfield layout, construction, and aircraft management policies and procedures associated with the operations of the ramp tower
- Provides ramp control services to other airlines under United control areas
- Backfills for operational manager as Controller in Charge (CIC) as needed and other duties as assigned
Requirements
- High School Diploma, GED, or education equivalent
- 2 years' experience in Airline/Airport Operations and/or an aviation-related college degree
- Intimate knowledge of Airline/Airport operations
- Ability to read, write and clearly speak the English language
- Ability to multitask different operations at the same time
- Technology literate in working within established systems
- Ability to work in a fast-paced, high-pressure environment
- Must be flexible and willing to work any shift in a 24 hour/7 day a week operation including weekends, nights and holidays
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
Skills
- FCC licensed frequencies
- VHF radio equipment
Location
- United States
Work Type
- 24 hour/7 day a week operation
Experience Level
- 2 years' experience
Education Level
- High School Diploma
- GED
- education equivalent
- College Degree with aviation focus
- Aviation Management
Salary/Compensations
- $70,304.00 to $86,616.00
Benefits
- medical
- dental
- vision
- life
- accident & disability
- parental leave
- employee assistance program
- commuter
- paid holidays
- paid time off
- 401(k)
- flight privileges
About the Company
- Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
- Come join us to create what’s next. Let’s define tomorrow, together.
Equal Opportunity
- United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com