Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Finance & HR Consultant – Lifetime Services (LTS) role.

Rezi rewrites your resume against Hitachi Solutions's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Finance & HR Consultant – Lifetime Services (LTS) posting at Hitachi Solutions — free, in seconds.

About the Role

We are growing our Lifetime Services (LTS) team and are looking for an experienced Finance & HR Consultant to support clients operating Microsoft Dynamics 365 Finance & Operations in a live, business‑critical environment. This role is focused on post‑go‑live support, service delivery, and long‑term client success, rather than greenfield implementation. You will work across multiple customers simultaneously, managing a varied caseload of incidents, service requests, enhancements, and advisory work, while building trusted, long‑term relationships with client stakeholders.

Responsibilities

Own and manage a portfolio of support, service and advisory cases across multiple clients, balancing priorities, urgency, and business impact.
Triage, analyse, and resolve Finance and HR‑related issues within Dynamics 365 F&O, applying sound judgement to determine appropriate resolution paths.
Intelligently prioritise workload, managing competing demands while meeting agreed SLAs and service expectations.
Take accountability for cases end‑to‑end, from initial investigation through to resolution, communication, and closure.
Act as a trusted functional advisor to clients, communicating clearly and confidently with finance and HR stakeholders.
Provide regular, structured updates to clients on case progress, risks, and next steps.
Translate complex functional or system behaviour into clear, business‑focused explanations for non‑technical audiences.
Produce high quality design documentation and robust test plans for sometimes complex requirements.
Build long‑term client relationships by demonstrating ownership, reliability, and a strong customer‑centric mindset.
Advise on applicability and benefits of One Version enhancements for individual clients.
Apply strong functional knowledge of Dynamics 365 Finance modules including General ledger, AR/AP, Cash & Bank, Fixed Assets, Project Accounting.
Support and advise on areas such as Core Finance, Budgeting, Reporting, integrations (e.g. Payroll), and cross‑module Finance–HR processes.
Identify root causes of issues rather than symptoms, proposing pragmatic, support‑appropriate solutions aligned to platform best practice.
Recommend incremental improvements and optimisations that enhance system stability, usability, and client outcomes.
Work closely with technical teams, Service Delivery Managers, and other LTS consultants to resolve complex or cross‑functional issues.
Produce clear functional analysis, specifications, or impact assessments where required to support fixes or small change requests.
Contribute to knowledge sharing within the LTS team by documenting repeat issues, known errors, and recommended approaches.
Support continuous improvement of LTS processes, tooling, and ways of working.

Requirements

Ideally, you will have a strong consulting background with real experience of implementing D365 for a variety of clients and have a solid consulting mindset and skillset.
Strong background in ERP solutions, ideally with hands‑on experience supporting Dynamics 365 Finance & Operations in a live environment.
Demonstrable specialism in Finance modules, with working knowledge of HR modules highly desirable.
Experience supporting clients in public sector is beneficial.
A logical, analytical approach to problem solving and introducing change into operational systems.
Experience of at least two full lifecycle implementations, with a clear understanding of post‑go‑live support considerations.
Excellent documentation skills and the ability to produce clear, concise functional analysis.
All candidates must be eligible for Security Clearance.

Skills

Dynamics 365 Finance & Operations
Finance modules
HR modules
General ledger
AR/AP
Cash & Bank
Fixed Assets
Project Accounting
Core Finance
Budgeting
Reporting
Integrations (e.g. Payroll)
Finance–HR processes
Service Delivery
Case Management
Client Engagement
Communication
Documentation
Problem Solving
Analytical skills
Organisational skills
Customer-centric mindset

Location

Home workers

Work Type

Home workers
Onsite (regularly expected to come into our or customer’s offices)

Experience Level

Experienced

Benefits

Competitive compensation packages (incl. bonuses)
Pension and benefits plans
Work/Life balance
Comprehensive career development programme
Mentoring
Training plans

About the Company

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.
As a global consultancy firm working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including Azure, Application Modernisation and Data & Analytics.
Our highly skilled team help drive improvements, creating efficiency and growth within organisations.
We are committed to Microsoft technologies, with a mission to revolutionise modern businesses.
To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.
We place value on collaboration, open communication, and transparency.
We emphasise the importance of team spirit, cohesion, and appreciation.
Through our talented people, innovative culture, and technical and business expertise, we deliver game changing outcomes every day.
Our learning culture and flat hierarchy are our recipes for success.