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About the Role
As an Assistant Retail Manager, you will support the Retail Manager in leading the Retail Operations team, playing a key role in delivering sales performance, team capability, and customer experience in a fast-paced, high-volume environment. You will be a hands-on leader, stepping in to lead the floor, coach the team, and drive results day-to-day, while building the capability to step into broader leadership roles over time.
Responsibilities
- Support the leadership of a large front-end team in a high-volume environment
- Drive sales through strong floor execution, merchandising and stock flow
- Take ownership of key areas of daily trading and team performance
- Step into leadership of the store in the absence of the Retail or Store Manager
- Coach and develop team members to lift service, productivity and standards
- Contribute to a high-performing, fast-paced and accountable team culture
- Lead shifts and manage team performance across the sales floor
- Support daily trading decisions to optimise sales and customer experience
- Coach team members in real time to lift performance and engagement
- Manage stock flow and ensure the shop floor is fully set and ready for trade
- Support onboarding and development of new team members
- Work closely with your Retail Manager to plan and execute priorities
Requirements
- Experience leading or supervising teams in retail, hospitality, logistics or similar
- The ability to work in a fast-paced environment and stay organised under pressure
- A collaborative leadership style with the confidence to step up and lead when needed
- Strong coaching skills and a genuine focus on developing others
- A practical, flexible approach and willingness to be on the floor with your team
Skills
- Sales performance
- Team capability
- Customer experience
- Floor leadership
- Coaching
- Driving results
- Merchandising
- Stock flow management
- Performance management
- Onboarding
- Development
Location
- Oxford St
Work Type
- Full-time
Experience Level
- Assistant Retail Manager
- Emerging leaders
Benefits
- Clear pathway to leadership – develop into a Retail Manager role
- Hands-on experience – lead teams and build capability in a fast-paced environment
- Career growth – opportunities as we expand
- Purpose with impact – every role contributes to our mission to make secondhand second nature
About the Company
- At Savers we’re a team of thrifters: doers, supporters and big thinkers, each bringing our own passion and our own unique potential.
- Here, getting things done is just the beginning. We’re hardwired to look for smarter, better, more meaningful ways to do it right – for people and for purpose.
- We are building strong leadership capability in our stores - and are looking for emerging leaders who want to take the next step in their careers.
- At Savers, you’ll build real leadership capability in a business that values growth and internal progression.
- With us, you won’t stand still—the work is fast-moving and hands-on, but for the right person, it’s an opportunity to build confidence, capability and a long-term career in leadership.