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About the Role
As an Applications Engineer based in Japan, you will leverage your technical expertise, curiosity, and collaborative mindset to drive new business and support customers in a dynamic, team-oriented environment. You will play a key role in understanding customer needs, applications, and delivering tailored solutions that ensure consistent, high-quality results.
Responsibilities
- Act as a partner to field sales in crafting solutions for our customers.
- Partner across functions to document, plan, coordinate, and execute experiments to validate customer use cases.
- Communicate experiment results to customers or their representatives via email, teleconference, or face-to-face meetings.
- Coordinate technical communication between Zygo and Customer through meeting facilitation.
- Qualify new applications through analysis or experimentation.
- Create and document technical content.
- Support sales team as the product expert.
- Represent ZYGO at trade shows and conferences.
- Address incoming technical or service inquiries from customers in a timely manner according to an agreed upon schedule.
- Train customers on basic technology, systems design, and product use.
- Assist customers with setup and integration of our products, including optical alignment and establishing communications, both on site and remotely.
- Represent the voice of the customer during internal meetings.
Requirements
- Demonstrated ability to communicate complex technical information clearly and succinctly.
- Demonstrated ability to work collaboratively with a team, cross-functionally at clock speed.
- Facilitation of technical communication with Customer and Headquarters.
- A data-driven and detail-oriented approach.
- Accountability and responsibility for self and others.
- A collaborative approach to getting things done.
- An ambitious nature and proactive communication style.
- Willingness to travel up to 50%.
Skills
- Technical expertise
- Curiosity
- Collaborative mindset
- Customer focus
- Intellectual curiosity
- Drive to achieve
Location
- Japan
Work Type
- Full-time
Experience Level
- 3-5 years of experience in engineering
Education Level
- B.S. Engineering
About the Company
- For over 50 years, Zygo Corporation in Middlefield, CT, has been a global leader in designing and manufacturing advanced optical metrology systems, ultra-precise optical components, and complex electro-optical systems and assemblies.
- At Zygo, your skills and insights will be integral to our core values of curiosity, collaboration, and persistence.
- Join our team, where your expertise will drive cutting-edge solutions, address complex technical challenges, and uphold the highest standards of precision and safety.
- Bring your passion and commitment to Zygo, where we are curious, collaborative, persistent, and confident, and where safety and quality guide every step of our journey.
- Grow with us as we solve complex challenges, inspire confidence, and drive excellence in manufacturing.
- Are you ready to expand the boundaries of possibility, simplify the complex, and embody the values that define our success? We welcome your unique perspective and invite you to join us!