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About the Role
Join our BACOM Web Insights team in Austin (hybrid) as Sr Web Analytics & Insights Manager. Using Adobe Customer Journey Analytics (CJA), ContentSquare, and Adobe CoWorker, you will convert raw behavioral data into insights for Weekly Business Reviews (WBR) and quarterly reporting. This role provides an opportunity to engage where data informs decisions!
Responsibilities
- Own the narrative, not just the numbers. Build advanced analytical models and full-funnel analyses.
- Build reporting that gets used. Develop and maintain CJA and ContentSquare dashboards.
- Partner cross-functionally. Work directly with web PMs, marketing, and leadership to scope analytics needs and deliver solutions.
- Act as the guardian of the data. Preserve accuracy and integrity across the full funnel — from acquisition through conversion — following governance standards.
- Bring the story forward. Present findings with a clear point of view: what changed, why it matters, and what we should do next.
Requirements
- Degree in Computer Science, Information Technology, Analytics, or a related field — or 7+ years of experience that is equivalent to a degree in practice.
- Practical experience with Adobe Analytics, Adobe Customer Journey Analytics (CJA), or ContentSquare.
- Proven track record in advanced analytics, data visualization, and reporting, with the ability to turn complex data into a clear, decision-ready story.
- Strong communication and cross-functional collaboration skills.
- Comfortable working throughout the entire funnel range: from acquisition to conversion.
Skills
- Adobe Customer Journey Analytics (CJA)
- ContentSquare
- Adobe CoWorker
- Advanced analytics
- Data visualization
- Reporting
- Communication
- Cross-functional collaboration
- SQL
- Python
Location
- Austin
Work Type
- Hybrid
Experience Level
- Sr Web Analytics & Insights Manager
Education Level
- Degree in Computer Science, Information Technology, Analytics, or a related field
- Advanced degree or equivalent experience in data analytics
- Relevant certifications
Salary/Compensations
- $112,400 -- $226,550 annually
- $156,500 - $226,550
Benefits
- Comprehensive benefits programs
About the Company
- Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences.
- Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
- Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth.
- We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact.
- At Adobe, we believe that great ideas can come from anywhere in the organization.
- At Adobe, we believe in creating a company culture where all employees are empowered to make an impact.
- Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Equal Opportunity
- Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.
- Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
- If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.