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Tailor your resume to this Fraud Program Manager - Apple Pay & Apple Wallet Japan & S. Korea role.
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Tailor your resume to this Fraud Program Manager - Apple Pay & Apple Wallet Japan & S. Korea role.
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About the Role
Manage and execute risk and fraud prevention measures for Apple Pay and Apple Wallet. This externally-facing role requires developing and maintaining positive relationships with diverse partners, including banks, payment card issuers, transit operators, and payment networks. Work with a creative group to deliver a unique Apple device experience to millions of customers in a highly-energized environment.
Responsibilities
- Manage and execute risk and fraud prevention measures for Apple Pay and Apple Wallet.
- Develop and maintain positive relationships with diverse partners, including banks, payment card issuers, transit operators, and payment networks.
Requirements
- BA/BS degree or equivalent qualification in a relevant field.
- Fluent oral and written communication and presentation skills in both Japanese and English.
- 5+ years of professional experience delivering tangible results in a fraud prevention role in financial services.
- Deep knowledge of the payments ecosystem, including various payment networks, fraud detection technologies, and emerging trends.
- Demonstrated success in handling and optimizing counter-fraud operations and processes.
- Problem solver with strong analytical skills and uncompromising attention to details that drive issues to root cause.
- Proficiency in using complex data and to translate complex information into actionable insights.
- Exceptional interpersonal skills; thrives in highly collaborative projects, effective at building consensus, and comfortable engaging across internal and external stakeholders.
Skills
- Fraud prevention
- Payments ecosystem knowledge
- Fraud detection technologies
- Counter-fraud operations
- Analytical skills
- Data analysis
- Interpersonal skills
- Collaboration
- Building consensus
- Stakeholder engagement
- SQL
- Tableau
- Data analytic tools
Location
- Tokyo
Work Type
- Full-time
Experience Level
- 5+ years of professional experience
Education Level
- BA/BS degree or equivalent qualification
About the Company
- Apple doesn’t just build products — we craft the kind of wonder that’s revolutionized entire industries.
- The diversity of our people and their ideas inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.
- Join Apple and help us leave the world better than we found it.
- The Wallet, Payments, and Commerce team is dedicated to delivering a suite of services and platforms that allow users to easily, privately, securely, and responsibly digitize their wallet.
- Leveraging our main frameworks, Apple Pay (for payments), and Apple Wallet (for a wide range of other wallet style functionality), our partners can offer simple, private, and secure experiences that build on our goals to safeguard our users' information and to protect their financial health.