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About the Role
The Administrator, Public Affairs and Marketing provides administrative and operational support to a department responsible for communications, marketing, public affairs, digital engagement, community relations, Indigenous Relations, and sustainability initiatives. The role coordinates schedules, meetings, events, employee engagement programs, and departmental processes while supporting the delivery of projects and activities. Acting as a key point of contact for internal and external partners, the role contributes to the efficient operation of the department through strong organization, collaboration, planning and customer service.
Responsibilities
- Provides comprehensive administrative support to leaders and team members within Public Affairs and Marketing, including calendar management, meeting coordination, scheduling, employee engagement planning, and preparation of presentations and materials
- Acts as a key point of contact for internal and external inquiries, coordinating responses and facilitating communication across stakeholders
- Coordinates team meetings, workshops, stakeholder sessions, community events, and departmental activities, including logistics, materials, registrations, and follow-up actions
- Supports communications, marketing, customer engagement, public affairs, and community relations initiatives through project coordination, document preparation, and administrative support
- Coordinates onboarding and offboarding activities, including access requests, workstation setup, technology provisioning, and related administrative requirements in partnership with IT, Facilities, and other internal support teams
- Maintains departmental records, databases, invoices, purchase orders, digital assets, and document management systems in accordance with organizational standards
- Assists with the preparation, formatting, distribution, and tracking of reports, presentations, communications materials, newsletters, and other departmental documents
Requirements
- Post-secondary education in Business Administration, Office Administration, Communications or a related field
- Two (2) to three (3) years of administrative experience providing support to multiple leaders within a corporate environment
- Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Experience coordinating meetings, calendars, events, onboarding activities, and stakeholder communications
- Demonstrated experience using social media platforms in a corporate setting
- Experience coordinating projects and familiarity with project management tools such as Asana or Microsoft Planner
- Experience creating engaging content for social media channels, such as photography or simple videos
- Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines
- Ability to assess requests, prioritize tasks, and organize work effectively to ensure timely completion
- Excellent verbal and written communication skills
- Strong political acumen, with the ability to exercise discretion and maintain confidentiality when handling sensitive information
- Highly responsible and proactive, with a customer-focused mindset and a proven ability to build strong, collaborative relationships with stakeholders
- Demonstrated self-motivation, creativity, resourcefulness, and the ability to solve problems independently
Skills
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Social media platforms
- Project management tools (Asana or Microsoft Planner)
- Content creation (photography or simple videos)
- Organizational skills
- Time management skills
- Verbal communication skills
- Written communication skills
- Political acumen
- Customer service
Location
- Ontario
- Commuting distance of the office
Work Type
- Hybrid
- Remote work two days per week
- Onsite Tuesday to Thursday
Experience Level
- Two (2) to three (3) years of administrative experience
Education Level
- Post-secondary education in Business Administration, Office Administration, Communications or a related field
Salary/Compensations
- $51851 - $64814 Annually
- Target Variable Performance Pay: 6%
Benefits
- 100% employer paid Health & Dental benefits
- 24/7 access to Employee & Family Assistance Program and Virtual Healthcare
- Company-paid life insurance and long term disability
- Spending account to support fitness goals (e.g. gym memberships)
- Competitive paid time off (including vacation and parental leave)
- Defined Benefits Pension Plan through OMERS
- Career development and tuition reimbursement
- Exciting employee engagement and appreciation events throughout the year
About the Company
- Toronto Hydro is committed to leveraging new technologies to support an efficient and inclusive recruitment process.
- Toronto Hydro is committed to fostering an inclusive and accessible recruitment process.
Equal Opportunity
- We welcome applications from all qualified candidates.
- Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process.