Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Service Engineer role.
Rezi rewrites your resume against Super Micro Computer's job description. Free.
Tailor your resume to this Service Engineer role.
Rezi rewrites your resume against Super Micro Computer's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Service Engineer posting at Super Micro Computer — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Service Engineer posting at Super Micro Computer — free, in seconds.
About the Role
This role involves deploying, maintaining, and troubleshooting critical data center infrastructure, including servers, GPU systems, and networking equipment. You will be responsible for diagnosing and resolving hardware issues, providing Linux support, and collaborating with management to develop service programs and train new engineers. The position requires a proactive approach to customer issues and effective problem-solving within data center environments.
Responsibilities
- Deploy, maintain, and troubleshoot servers, GPU systems, networking equipment, and configurations in data centers.
- Service and diagnose issues with replaceable components in various GPU systems.
- Resolve escalations promptly and provide Linux support when necessary.
- Collaborate with managers to develop service programs, share technical knowledge, and train new engineers on data center operations.
- Travel to data centers to address customer issues and deliver hands-on training.
- Take ownership of the customer base, demonstrate independence, and resolve technical problems effectively within data centers.
- Manage time efficiently, work flexible hours, and travel between data center locations as required.
- Produce detailed reports and metrics on data center operations and performance.
- Participate in on-call rotation during weekends & holidays (in the future).
Requirements
- Hands-on experience with servers (Supermicro, EMC, DELL, HP, Nvidia).
- Strong hardware diagnostics skills and experience with BIOS, UEFI Shell, PXE, and DOS.
- Proven break/fix and on-site customer service experience.
- Strong technical communication skills for cross-functional collaboration.
- Excellent written/verbal communication, project management, and time management skills.
- Ability to lift at least 50 lbs and stand for extended periods.
- Proficient in English - Fluent (spoken and written).
Skills
- Linux
- Hardware diagnostics
- BIOS
- UEFI Shell
- PXE
- DOS
- Windows
- Project management
- Time management
Location
- Data centers
Work Type
- On-site
- Flexible hours
Experience Level
- Professional experience
Education Level
- Bachelor’s degree in a computer-related field or equivalent professional experience.