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About the Role
The Valet position is the first and last point of contact for members and guests, responsible for creating positive, lasting impressions. This role involves assisting with parking and driving transit vans to transport passengers onsite or to offsite locations, contributing to the overall Discovery Land Company experience.
Responsibilities
- Provide exceptional service and communication at all times with members, guests, and team members.
- Meet and greet all arriving/departing members and guests in a timely manner.
- Park and retrieve member, guest and customer vehicles or golf carts in specified areas in an efficient and safe manner.
- Drive, pick up, or drop off members and VIP guests around the local area, including the airport.
- Perform drive and park assignments per department policies/procedures.
- Keep parking areas clean and orderly.
- Provide member assistance and information, such as giving directions, handling baggage, assisting with wheelchairs loading and unloading.
- Ensure that members and guests belongings are retrieved and delivered to the proper outlet.
- Maintain clean transportation shuttles and company vehicles (basic cleaning services including car wash, wiping interiors, and brief vacuuming to remove sand and dirt, but not full detailing services).
- Check condition of transport vehicle’s tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure everything is in working order.
- Provide deliveries/pickups as needed, and run other errands as needed.
- Prepare and submit reports that include number of passenger trips, ridership, hours worked, mileage, and fuel consumption.
- Comply with local and public traffic laws, and highway safety rules and regulations in operating vehicles.
- Follow written and verbal geographical directions.
- Operate light and heavy passenger vans and buses for transport to airports, off-site housing, off-site entertainment/activities and more as needed.
- Monitor and maintain staff transportation schedules.
- Attend department meetings and trainings as necessary.
- Perform any additional duties as assigned.
Requirements
- Valid U.S. Driver’s license or International Equivalent.
- High School diploma, GED or equivalent.
- At least six (6) months of guest-service experience in a high-volume environment at a restaurant, resort, or private club.
- Prior valet attendant in luxury club or private resort setting (preferred).
- Proficient in proper and safe driving of vehicles.
- Driving record that meets the Club’s insurance requirements.
- Able to sit and/or stand for extended periods of time and use vision, hearing, and hands/arms to drive multi-passenger vehicles.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length due to business demands.
- Ability to read, write, speak, and understand English; additional languages preferred.
- Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
- Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
- Ability to work in a team environment.
- Ability to stay calm and focused during the busiest of times.
- Flexibility and ability to pivot to new projects and desire to work in fast-paced environment.
Skills
- Guest service
- Communication
- Driving
- Vehicle operation
- Customer service
- Teamwork
- Problem-solving
Location
- Amenia, New York
Work Type
- Seasonal
- Full-time
Experience Level
- Entry Level
Education Level
- High School Diploma or GED
Salary/Compensations
- $18.00 - $20.00 USD per hour
Benefits
- Medical
- Dental
- Vision
- Employee Meals
- Referral Incentives
- Recognition Programs
- Professional development
- Upward mobility opportunities
About the Company
- Silo Ridge Field Club is a private, gated community situated on 850 acres in New York’s scenic Hudson Valley. Near the towns of Millbrook and Amenia and just two hours outside of Manhattan, this exclusive community is comprised of 300 residences; a world-class 18-hole Tom Fazio-designed golf course; an equestrian center and activity barn; a state-of-the-art fitness center and field house for sports; wellness, and recreational facilities; and Discovery’s renowned Outdoor Pursuits program. Silo Ridge promises near-limitless possibilities for unforgettable family recreation. At Silo Ridge, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences.
- Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world.