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About the Role
We are seeking an analytically strong personality to strategically develop our customer portfolio in Germany. This role is ideal for someone with a strong academic background and project or consulting experience. In direct collaboration with the Portfolio Director Germany, this role will build the analytical, structural, and operational capabilities needed to increase the value of the existing merchant base through expansion, retention, and activation. The role combines commercial strategy, analysis, operational discipline, and cross-functional execution with a clear mandate: understand where value is created or lost, derive action implications, and ensure key initiatives are prioritized and implemented.
Responsibilities
- Analyze portfolio, merchant, and commercial performance data to identify value potentials, performance gaps, and root causes.
- Translate analyses into clear recommendations, business cases, management presentations, and business initiatives.
- Prepare and support portfolio performance reviews to ensure analyses lead to concrete decisions and meaningful actions with defined responsibilities and clear deadlines.
- Lead selected cross-functional projects from problem definition through execution to success measurement.
- Build and continuously develop KPIs for the portfolio department, performance dashboards, decision routines, and management reporting.
- Develop merchant segmentation and prioritization models that align commercial activities with the most valuable and promising potentials.
- Support the commercial planning and operationalization of new products, campaigns, and portfolio value levers.
- Improve processes and ways of working, and document scalable structures where appropriate.
- Ensure analyses, priorities, and cross-functional execution are aligned with overall portfolio value.
Requirements
- Demonstrable experience in independently managing commercially relevant topics, from analysis and recommendation to execution and measurable results.
- Combines strong analytical and financial judgment with commercial curiosity.
- Proficient in working with data, preparing materials for senior management, questioning assumptions, and driving projects across multiple teams without formal authority.
- Experience in developing business cases, performance reviews, and actionable recommendations.
- Practical experience in project management and independent execution.
- Strong stakeholder management and persuasive communication at the executive level.
- Structured and independent work style with a high degree of personal responsibility.
- Ability to create scalable structures without building unnecessary bureaucracy.
- Fluent German and English language skills.
- Relevant backgrounds can include Strategy & Operations, Business Operations, Commercial Strategy, Commercial Finance, Consulting with implementation responsibility, Sales Operations, Sales Excellence, or another performance-oriented role in a fast-growing B2B company.
- Experience in the payment or fintech sector is an advantage, but not a requirement.
Skills
- Strong analytical skills and excellent numerical understanding.
- Excellent Excel and PowerPoint presentation skills.
- Stakeholder management
- Communication
Location
- Germany
Work Type
- Full-time
Experience Level
- Professional
Education Level
- Academic background
Benefits
- Direct collaboration with Commercial Leadership and high influence on strategic sales topics.
- Opportunity to actively build and develop Commercial Excellence in a fast-growing German market.
- Significant responsibility, short decision-making paths, and real execution instead of pure concept work.
- Personal development through coaches, mentors, and a professional e-learning system.
- Subsidy for Deutschlandticket or BVG subscription.
- Subsidy for Urban Sports Club membership.
- Lunch vouchers for four meals per week.
- Free drinks, fruit, vegetables, and protein snacks in the office.
- Modern workplaces with good equipment and height-adjustable desks.
- Subsidy for company pension plan.
- Up to 28 vacation days depending on length of service.
- Regular team events, offsites, and joint celebrations.
About the Company
- Flatpay helps merchants process card payments simply, transparently, and reliably with modern card readers, innovative technology, and excellent support.
- We are experiencing enormous growth in the German market.
- We are looking for motivated individuals who want to take responsibility and build something with us.
- You have the opportunity to actively shape processes and develop personally and professionally.
- Join Flatpay today and help shape the future of millions of European merchants.