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About the Role
Person Centred Software (PCS) is seeking an experienced Senior Credit Controller for an initial 6-month fixed-term contract. This role involves managing the full billing and credit control process, requiring adaptability and a proactive approach in a fast-paced, growing business environment. The ideal candidate can start immediately or on short notice and will work from the London office three days per week.
Responsibilities
- Take ownership of credit control, monitoring aged debt and following up with customers on outstanding invoices.
- Create and issue invoices accurately and in line with customer agreements.
- Manage customer queries regarding invoices, payment terms, outstanding balances, and disputes.
- Maintain accurate records of customer communications and account status.
- Collaborate with Sales and Onboarding teams to resolve issues affecting billing and collections.
- Perform regular reconciliations of the accounts receivable ledger and support bank reconciliations.
- Handle incoming finance and customer queries in a timely and professional manner.
- Participate in wider Finance projects and priorities as needed.
Requirements
- Strong experience in both billing and credit control/accounts receivable.
- Experience working within a busy Finance team.
- Comfortable working in a growing business where priorities and processes can change.
- Adaptable, proactive, and willing to take ownership.
- Good understanding of accounts receivable and credit control.
- Confident communicating with customers regarding payments, invoices, and outstanding balances.
- Strong attention to detail and good problem-solving skills.
- Ability to work independently while collaborating with cross-functional teams.
- Experience using accounting software, preferably Xero, and strong Excel skills.
Skills
- Credit Control
- Billing
- Accounts Receivable
- Customer Communication
- Reconciliation
- Xero
- Excel
Location
- London
Work Type
- Fixed-term contract
- Hybrid
Experience Level
- Senior
About the Company
- At Person Centred Software (PCS), we build technology that helps care providers spend less time on admin and more time delivering great care.
- Our software is used by thousands of care professionals every day.
- We are a growing company.