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About the Role
Assist clients with researching and coordinating leisure-related reservations and services by understanding individual preferences, reviewing available options, and organizing arrangements from initial request through confirmation.
Responsibilities
- Gather information regarding client preferences and requests
- Research available accommodations, activities, transportation, and related options
- Assist with coordinating booking arrangements
- Review reservation information for accuracy
- Communicate confirmations and important details to clients
- Assist with adjustments, modifications, and special requests
- Maintain organized booking records and client information
- Follow up when additional information is required
- Communicate with suppliers and service providers as needed
- Provide timely and professional client support
Requirements
- Excellent communication and interpersonal skills
- Strong organizational abilities
- High attention to detail and accuracy
- Comfortable researching options online
- Ability to prioritize multiple client requests
- Comfortable learning digital systems and online platforms
- Reliable, professional, and responsive
- Previous experience in customer service, hospitality, reservations, or a related field is helpful but not required
Skills
- Communication
- Interpersonal skills
- Organization
- Attention to detail
- Research
- Prioritization
- Digital systems
- Online platforms
Location
- Remote
Work Type
- Fully remote
Benefits
- Structured onboarding and training
- Ongoing education and skill development
- Access to professional systems and resources
- Continuing learning opportunities
- Team support