Settlement House Case Manager
Buffalo Federation of Neighborhood Centers · Buffalo, NY, US
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About the Role
The Buffalo Federation of Neighborhood Centers (BFNC) is seeking a dynamic and motivated Settlement House Coordinator to join our team. This full-time position focuses on supporting and expanding after-school programming for youth ages 9-12 while strengthening connections between the community, schools, and families. The ideal candidate is a self-starter with strong leadership skills who thrives in community-based work, possesses excellent relationship-building abilities, and demonstrates creativity in developing youth engagement activities.
Responsibilities
- Coordinate and oversee the day-to-day operations of the after-school program, ensuring engaging and developmentally appropriate activities for youth.
- Develop innovative and creative programs that focus on STEAM (Science, Technology, Engineering, Arts, Math), literacy, self-esteem, and social-emotional development.
- Plan and lead experiential learning activities and field trips that align with program goals.
- Ensure that program activities meet the needs of diverse youth populations and support holistic growth.
- Build and maintain healthy, paraprofessional relationships with youth participants and their families.
- Attend community stakeholder meetings and represent BFNC at community events to promote program visibility and partnership opportunities.
- Act as a liaison between schools, families, and community organizations to enhance youth services.
- Conduct home visits when necessary to ensure consistent communication with families and provide additional support.
- Work closely with school staff and other BFNC departments to ensure alignment of services and programs.
- Provide regular reports and updates to the Health Coordinator and Youth Services Program Director.
- Maintain positive working relationships with community partners, funders, and other stakeholders.
- Monitor program budgets and ensure compliance with grant requirements.
- Maintain accurate records of attendance, program outcomes, and family engagement activities.
- Assist with grant reporting and other administrative tasks as assigned.
- Must be able to lift 15-20 pounds regularly.
- Frequent travel between schools and community sites is required.
- Flexibility in scheduling is essential.
Requirements
- Must have use of an automobile and valid driver's license
- Bachelor's Degree in Social Work, Sociology, Psychology, Social Welfare, Health and Human Services or other social service field with at least 1 year of experience providing direct service (case management or counseling) to individuals or families.
- Possesses strong Emotional Intelligence, remaining calm and centered with an even temperament
- Works well independently as well as within a team setting, demonstrating superior interpersonal skills in collaborating with other providers and consumer- centered community support systems
- Demonstrated passion for working with people from all backgrounds and ages and providing person-centered care supported by Cultural Competency
- Must be knowledgeable about the social determinants of health
- Must exhibit a passion for BFNC's vision, mission and values and act as a role model for agency values and responsible practices
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position
Skills
- STEAM (Science, Technology, Engineering, Arts, Math)
- Literacy
- Self-esteem
- Social-emotional development
- Emotional Intelligence
- Interpersonal skills
- Cultural Competency
- Social determinants of health
- Written communication skills
- Oral communication skills
- Organizational skills
- Time management skills
- Negotiation skills
- Judgment skills
- Problem solving skills
- Change leadership skills
Location
- Buffalo, NY
Work Type
- Full-time
- After-school hours (Monday through Friday)
- Occasional evening or weekend events
Experience Level
- At least 1 year of experience providing direct service (case management or counseling) to individuals or families.
Education Level
- Bachelor's Degree in Social Work, Sociology, Psychology, Social Welfare, Health and Human Services or other social service field
Salary/Compensations
- $45,000 - $51,000
About the Company
- The Buffalo Federation of Neighborhood Centers (BFNC) is seeking a dynamic and motivated Settlement House Coordinator to join our team.