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About the Role
The Parts Counter Person is responsible for customer service and retail sales at an auto parts store, selling parts and taking inventory.
Responsibilities
- Oversee the parts sales process from start to finish
- Work with parts manager to locate any parts not in stock
- Complete special order part request for the customer
- Communicate with customer on parts status
- Communicate with staff and customers in a friendly and professional manner
- Must follow all company safety policies and procedures
- Understand and follow federal, state and local regulations applicable to industry
Requirements
- Previous experience at a Ford dealership is a plus
- Ability to identify the problem quickly
- Knowledge of automobiles
- Effective analytical and communication skills
- Strong reading, computer, and mathematics skills
- Ability to learn new technology and repair and service procedures and specifications
- Minimum of 1 year in service department
- Ability to lift 50 pounds and work on your feet for extended periods of time
- Ability to work in a fast-paced environment
- Basic computer skills
- Positive, friendly attitude
- Experience with auto parts sales (preferred)
- Strong organizational and time management skills
- Detail-oriented, have a professional appearance and strong work ethic
Skills
- Customer service
- Retail sales
- Inventory management
- Parts sales
- Communication
- Computer skills
- Analytical skills
- Organizational skills
- Time management
Location
- Onsite
Work Type
- Full-time
Experience Level
- Minimum of 1 year in service department
Education Level
- High school diploma or equivalent
Salary/Compensations
- Competitive Pay
Benefits
- Competitive Pay
- Flexible Working Hours
- Health Insurance
- PTO & Sick Leave
- 401(K)
About the Company
- By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Equal Opportunity
- We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.