Kaufmännischer Mitarbeiter Auftragsbearbeitung (m/w/d) at Andres Industries AG | BE, DE | Rezi

Kaufmännischer Mitarbeiter Auftragsbearbeitung (m/w/d) at Andres Industries AG

Kaufmännischer Mitarbeiter Auftragsbearbeitung (m/w/d)

Andres Industries AG · BE, DE

1 weeks ago

Kaufmännischer Mitarbeiter Auftragsbearbeitung (m/w/d)

Andres Industries AG · BE, DE

10 days ago
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About the Role

The role involves the operational processing of customer orders, ensuring a smooth workflow between sales, logistics, and customers. This position supports the sales team and is crucial for managing customer interactions and order fulfillment.

Responsibilities

  • Process customer inquiries, orders, and complaints via phone and in writing.
  • Manage daily customer correspondence.
  • Coordinate deliveries and manage goods inwards and outwards.
  • Handle sales output and support administrative processes.
  • Collaborate closely with internal departments such as sales, logistics, and production.
  • Maintain relevant data in the ERP system and ensure data quality.

Requirements

  • Completed commercial apprenticeship (e.g., Kaufmann/-frau for Office Management, Wholesale and Foreign Trade, Industrial Clerk, or equivalent).
  • Ideally, initial experience in order processing or customer service.
  • Basic knowledge of ERP systems, ideally Microsoft Dynamics 365 Business Central.
  • Structured, reliable, and meticulous work approach.
  • Strong communication and teamwork skills.
  • Very good German language skills, both written and spoken (minimum C1).

Skills

  • Order processing
  • Customer service
  • ERP systems
  • Microsoft Dynamics 365 Business Central
  • Communication
  • Teamwork
  • German language proficiency (C1)

Location

  • Berlin

Work Type

  • Full-time
  • Onsite

Experience Level

  • Entry-level
  • Some experience

Education Level

  • Commercial apprenticeship

Benefits

  • Flexible working hours
  • Modern campus work environment with fitness room, showers, quiet rooms, and open campus kitchen
  • Free participation in Forum Prometheus courses
  • Weekly company breakfast
  • High planning security through an unlimited employment contract after a 4-month probation period

About the Company

  • Andres Industries develops waterproof and shock-resistant IT outdoor solutions in the heart of Berlin.
  • Their extensive product portfolio ranges from protective cases for Apple tablets and flexible mounting systems to state-of-the-art thermal imaging technology.
  • The company operates a modern campus with relaxation rooms, a fitness area with showers, and an open campus kitchen.