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About the Role
The Quality Manager oversees all company quality operations, including quality assurance, quality engineering, AS9100 compliance, and quality management system administration. This role is crucial for measuring quality performance, driving enterprise-wide improvements through nonconformance identification, and implementing corrective actions. The Quality Manager serves as the primary point of contact for all quality-related matters and represents the company with suppliers and customers.
Responsibilities
- Lead all quality functions and foster a high-performance quality culture.
- Establish and maintain a quality management system compliant with AS9100.
- Report on the performance of the quality management system and identify areas for improvement.
- Drive enterprise performance improvement through robust measurement, metrics, and KPIs.
- Develop and maintain a high-performance supply chain in collaboration with Strategic Sourcing.
- Serve as the primary interface for customers and suppliers on quality-related issues.
- Identify quality-related risks and mitigation strategies during the bid and contract review processes.
- Review purchase orders, Engineering datasets, and test plans for compliance.
- Provide technical reporting and analytical expertise for warranty and non-warranty repairs.
- Develop, train, and assess employees to sustain required staffing levels.
- Maintain a safe and healthy work environment by adhering to standards, procedures, and legal regulations.
Requirements
- U.S. Citizenship Required.
- Undergraduate degree in a related field preferred.
- Minimum of three (3) years of experience in a Quality Supervisory role.
- Strong analytical, problem-solving, and critical thinking skills.
- Expertise with ISO9000, AS9100, and other quality standards, including experience with internal and external audits.
- Capable of reading and interpreting complex drawings and blueprints.
- Knowledge of mechanical systems, GD&T, and familiarity with standard testing tools (micrometers, protractors, calipers, height gages, optical comparators).
- Regularly exercises independent judgment and discretion about matters of significance.
- Ability to effectively communicate in written and verbal form with all levels of management and employees.
- Ability to read, write, and speak in English proficiently.
- Proficient in using quality management software and Microsoft Office Suite.
- Occasional lifting of up to 50 pounds may be required.
Skills
- Quality Assurance
- Quality Engineering
- AS9100 Compliance
- Quality Management Systems
- Performance Measurement
- Root Cause Analysis
- Corrective Actions
- ISO9000
- GD&T
- Microsoft Office Suite
- Quality Management Software
Location
- Ronkonkoma, NY
Work Type
- Full-Time
- Exempt
- 9/80 work schedule (every other Friday off)
Experience Level
- Minimum of three (3) years of experience in a Quality Supervisory role.
Education Level
- Undergraduate degree in a related field preferred.
Salary/Compensations
- $130,000 to $150,000 annually
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Long-Term Disability
- Aflac Voluntary benefits (Critical Illness, Accident, Hospital, STD)
- PTO (3 weeks first year!)
- 10 Paid Holidays
- Flexible Spending Accounts
- 401(k) with matching
- Pet Insurance
About the Company
- EAST/WEST INDUSTRIES INC. is a woman-owned small business located in Ronkonkoma, NY.
- We are a world leader in the development and production of aircraft seats and life support systems for high-performance military aircraft, and ground support equipment for servicing such aircraft.
Equal Opportunity
- EOE / Disability / Veteran