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About the Role
Design, build, test, and implement automated workflows and integrations to support the future-state Local Administrator Access operating model. This role focuses on replacing manual processes with scalable automation, improving user experience, and delivering sustainable operational efficiencies.
Responsibilities
- Design and implement automated request, approval, and fulfilment workflows.
- Configure workflow orchestration and approval routing.
- Automate notifications, escalations, exception handling, and attestation activities.
- Streamline manual operational activities through workflow automation.
- Automate Local Admin request, validation, approval, fulfilment, monitoring, and removal.
- Uplift Jira / SailPoint workflows for faster and more automated responses.
- Build integrations between request management, identity, endpoint management, and approval platforms.
- Leverage APIs, connectors, and enterprise automation tooling.
- Enable data exchange across Cyber, EUX, and Identity systems.
- Support automation of access validation, reporting, and governance activities.
- Translate business requirements into technical workflow solutions.
- Develop automation standards, reusable components, and implementation patterns.
- Conduct testing, defect resolution, and deployment activities.
- Support transition into operational support.
- Simplify request submission and fulfilment journeys.
- Reduce manual touchpoints and approval delays.
- Improve transparency and visibility of request status.
- Design self-service capabilities.
- Develop operational dashboards and automation reporting.
- Measure workflow performance and automation effectiveness.
- Identify further automation opportunities across adjacent processes.
- Provide recommendations for ongoing optimisation.
- Work as a paired delivery team.
- Participate in discovery and design workshops.
- Engage with Cyber, EUX, Identity, and Engineering stakeholders.
- Support delivery of risk remediation commitments.
- Promote standardisation, automation, and simplification.
- Identify opportunities to improve employee experience while reducing security risk.
Requirements
- Experience with Identity and Access Management (IAM).
- Experience with automation.
- Experience with workflow automation.
- Experience with systems integration.
- Experience with API integration.
- Experience with Cyber, EUX, and Identity systems.
- Experience with Jira.
- Experience with SailPoint.
- Experience with request management platforms.
- Experience with endpoint management platforms.
- Experience with enterprise automation tooling.
- Experience with testing, defect resolution, and deployment.
- Experience with operational support transition.
- Experience with reporting and continuous improvement.
- Experience with risk remediation.
- Australian/NZ Citizens/PR Holders only.
Skills
- Automation
- IAM
- Workflow Automation
- Systems Integration
- API Integration
- Jira
- SailPoint
- Cybersecurity
- Identity Management
- Endpoint Management
- Reporting
- Testing
- Deployment
Location
- Sydney
Work Type
- Contract
- Full-time