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About the Role

Design and own the operating system for the Automotive & Data (A&D) business unit's global commercial organization, acting as the primary operational partner and building scalable systems and processes for predictable, scalable growth.

Responsibilities

Serve as the primary operational partner to A&D's Commercial Operations Manager and commercial leaders.
Lead the end-to-end setup of A&D in Salesforce and associated tooling.
Translate commercial needs into scalable system and process solutions.
Act as A&D's focal point into centralized functions like Compensation, Enablement, and Analytics.
Progressively transfer capability and ownership into the business as A&D matures.
Drive and continuously improve the Salesforce CRM architecture for pipeline management, forecasting, reporting, and commercial governance.
Own platform consistency and data quality standards across the business unit.
Evaluate, onboard, and manage commercial tooling integrations.
Develop and maintain executive-level reporting and dashboards.
Design, document, and maintain A&D's commercial operating model.
Enforce CRM hygiene, compliance, and adoption.
Build reporting and governance infrastructure for leadership alignment and accountability.
Design and deliver training and enablement programs for commercial teams.
Identify and implement automation opportunities to improve efficiency and data quality.
Partner with FP&A, Sales, Marketing, and Partnerships to align on shared KPIs and forecasting methodologies.

Requirements

Proven experience in revenue operations, sales operations or business operations, ideally within a SaaS, automotive or high-growth technology environment.
Strong working knowledge of Salesforce.
Track record of designing and scaling common commercial processes and governance frameworks.
Experience acting as an operational bridge between central functions and business unit teams.
Strong analytical capabilities, with experience producing trusted executive-level reporting and business intelligence.
A customer-first mindset.
Excellent communication and stakeholder management skills.
Familiarity with AI tools (e.g. Gemini, Claude) and their practical application.
A growth mindset and genuine curiosity.

Skills

Salesforce
CRM architecture
Pipeline management
Forecasting
Reporting
Commercial governance
Data quality standards
Commercial tooling integration
Executive-level reporting
Business intelligence
Commercial operating model design
Process documentation
Governance frameworks
CRM hygiene
CRM adoption
Training and enablement program design
Automation implementation
KPI alignment
Forecasting methodologies
AI tools
Communication skills
Stakeholder management

Location

London, UK
Remote

Work Type

Remote
Hybrid

Experience Level

Mid-level

About the Company

Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform.
Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide.
Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space.
It’s about saving time and simplifying the experience of travel for everyone.