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About the Role
The Payments Issuing Product Manager will lead the evaluation, development, and management of Arrive’s mobility card issuance, exploring broader build vs. buy opportunities. This role oversees the full lifecycle of payment/card solutions, designs operational and compliance processes, and integrates systems for successful market implementation. The role also shapes strategy, ensures regulatory compliance, and collaborates cross-functionally to align product development with Arrive’s mobility and payments goals.
Responsibilities
- Lead the full product lifecycle for mobility card issuing (physical and virtual), driving the product roadmap, and defining the build vs. buy strategy for new capabilities.
- Define and execute the plan to expand payment capabilities across multiple jurisdictions, navigating regional card regulations, local compliance frameworks, and card scheme requirements.
- Manage relationships and negotiate with crucial external partners, including Fintechs, Card Schemes, Third-Party Providers, and card personalization vendors.
- Ensure 100% compliance with all applicable card scheme regulations and regional regulatory requirements across US and European markets.
- Design and analyze complex back-office processes (e.g., dispute management, reversals) and collaborate with internal teams to establish scalable, sustainable workflows.
- Structure and standardize product development stages using Agile methodologies (user stories, assessment, pilot definition, etc.), collaborating with global, multi-country teams.
- Analyze user experience and implement product strategies to drive B2B adoption and growth in card applications and usage.
- Define, monitor, and report on core KPIs, including card usage, enabled sales, cost, NPS/Customer Satisfaction, and fraud/compliance metrics.
- Use data to continually prioritize the product backlog and maximize financial performance (including budget and card brand incentives).
Requirements
- Bachelor’s degree in Bank, Payment, Business or a related field (advanced degree preferred)
- 10+ years of product management experience in payments, fintech or related industries, with direct experience in card issuing and launching new payment products
- Hands-on expertise with virtual card solutions
- Exposure to mobility card use cases (fuel cards, mobility expense management, EV charging, parking) strongly preferred
- Experience operating across both European and U.S. markets, with an understanding of regional customer needs, competitive landscapes, and regulatory requirements
- Demonstrated ability to build and scale products from the ground up, including product strategy, partner selection/management, and cross-functional execution
- Ability to monitor key performance indicators and make informed strategic decisions
- Proactive, innovative and collaborative mindset
- Excellent communication skills
- English (bilingual or native speaker)
- Be comfortable working with teams located in several countries
Skills
- Payments
- Fintech
- Card issuing
- Payment products
- Virtual card solutions
- Mobility card use cases
- European markets
- U.S. markets
- Product strategy
- Partner selection
- Partner management
- Cross-functional execution
- Key performance indicators (KPIs)
- Agile methodologies
- User stories
- Dispute management
- Reversals
- Card scheme regulations
- Regional regulatory requirements
- Visa
- Mastercard
Location
- US
- Europe
Work Type
- Global
- Hybrid
Experience Level
- 10+ years
Education Level
- Bachelor's degree
- Advanced degree preferred
About the Company
- Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform.
- Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide.
- Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space.
- It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone.
- Travel is more than a journey, it’s how you Arrive.