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About the Role
Salesforce is seeking an Analytics Specialist Solution Engineer (Tableau) to support the Consumer Business Services (CBS) vertical. This role involves collaborating with customers, sales, product, and professional services teams to drive the technical sale of products and help customers realize business value. The ideal candidate is passionate about using analytics and AI to solve complex business problems and has experience with Salesforce, AI, and Tableau.
Responsibilities
- Align innovative solutions to technology challenges within complex CBS accounts.
- Partner with clients and collaborate with internal team members to drive consensus on multi-product technology solutions across Salesforce's product lines, with a primary focus on the Analytics portfolio.
- Handle business development, operations strategy, and product demonstrations as a trusted advisor for innovative solutions.
- Define ambiguous business problems through research and assessment, drive innovative ideas, and recommend practical next steps.
- Focus client decision-making by evaluating solutions and driving stakeholder consensus.
- Build decision frameworks that deliver ongoing value.
- Demonstrate connected, data-driven experiences through software demos and rapid prototyping with Salesforce and Tableau.
- Build customized solutions and demonstrations for multiple personas, showing how platforms accelerate strategy and deliver value.
- Understand and advise on customer data and analytics architecture as it relates to Salesforce and Tableau solutions.
- Participate in all appropriate product, sales, and procedural training and certifications to maintain the knowledge needed to be effective in the role.
Requirements
- B.S. in Computer Science, Software Engineering, MIS, Data Science, or equivalent relevant experience.
- Hands-on experience with Tableau, CRM Analytics, or Tableau Next.
- Familiarity with data visualization, dashboarding, and self-service analytics best practices.
- Knowledge of related applications, relational databases, and web technology.
- Solid oral, written, presentation, collaboration, and interpersonal communication skills.
- Ability to work as part of a team to solve technical problems in varied organizational and political environments.
- Strategic problem solver comfortable engaging technical, business, and executive audiences.
- Willingness and ability to travel occasionally for customer engagements and team events.
Skills
- Tableau
- CRM Analytics
- Tableau Next
- Data visualization
- Dashboarding
- Self-service analytics
- Relational databases
- Web technology
- AI tools
- AI/ML fundamentals
- SQL
- Data modeling
- Python
- HTML
- JavaScript
- Design thinking
- Persona-based discovery
- Workshop facilitation
Location
- Nationwide
- Near a major airport
- Central time zone preference
- Eastern time zone preference
- New York City metropolitan area preference
- Boston metropolitan area preference
Work Type
- Fully remote
- Hybrid
Experience Level
- All levels
Education Level
- B.S. in Computer Science, Software Engineering, MIS, Data Science, or equivalent relevant experience
Salary/Compensations
- $247,800 - $331,400 annually
Benefits
- Time off programs
- Medical
- Dental
- Vision
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
About the Company
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
- Salesforce is the Customer Company, inspiring the future of business with AI + Data + CRM.
- Salesforce empowers employees to be Trailblazers, driving performance and career growth, charting new paths, and improving the state of the world.
- Salesforce believes in business as the greatest platform for change and in companies doing well and doing good.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- Salesforce believes in equality for all and creating a workplace that’s inclusive and free from discrimination.
- Assessment of candidates will be based on merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- This policy applies to all aspects of employment, including recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, and termination.
- Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
- Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.