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About the Role
The SVP, Global Revenue Operations & Enablement owns the operational backbone of GTM globally, establishing one system of record, one forecast cadence, one planning discipline, and one enablement engine. This build role involves consolidating a fragmented function into a coherent global organization, reporting to the CTO and based in New York.
Responsibilities
- Own the CRM end to end — architecture, data integrity, process, and adoption — establishing one global data model across all businesses and regions.
- Install a single forecast methodology and operating rhythm (pipeline reviews, forecast calls, QBRs) that gives leadership a trustworthy, real-time read on attainment.
- Design and steward the global compensation framework, territory model, and quota-setting methodology in partnership with Finance and the GMs.
- Build the global enablement function — onboarding, ongoing skills, product and market readiness, sales methodology — and measurably reduce ramp time and increase seller productivity.
- Lead the application of AI to the revenue engine, including agentic prospecting, forecast automation, enablement copilots, and CRM intelligence, in partnership with the CAIO.
- Own the design and execution of global and regional sales kickoffs and the cadence of go-to-market communication.
Requirements
- A senior GTM operations leader who has built — not merely run — a global RevOps/Sales Ops and Enablement function, ideally through a period of scaling or restructuring.
- Comfortable operating in ambiguity from a partial starting point, with the judgment to standardize a global operating system without over-standardizing local go-to-market practice.
- Experienced operating across multiple regions with different market and regulatory realities.
- Deeply fluent in Salesforce/CRM at the architecture and governance level, not just usage.
- Credible on compensation and territory design, with the executive presence to hold a binding framework against pushback from strong regional leaders.
- Financial-services, payments, or regulated-industry GTM experience preferred.
Skills
- Salesforce/CRM architecture and governance
- Compensation design
- Territory design
- AI application to revenue engine
Location
- New York
Work Type
- Full-time
Experience Level
- Senior
Benefits
- Flexible paid time off & generous PTO accrual plans
- Comprehensive medical, dental, vision, and other insurances
- FSA & HSA plans for medical and dependent care
- Home office set-up allowance
- Internet stipend
- Retirement plan match for 401k and RRSP
- Gender-neutral paid parental leave
About the Company
- Trustly is building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, Trustly is establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.
- Trustly's ambition is to build the world’s most disruptive payment network and redefine the payment experience.
- Trustly is a global team of innovators, collaborators, and doers, operating in a dynamic, entrepreneurial, and high-growth environment.
- Trustly offers innovative perks and benefits packages.
- Trustly's team is diverse, with colleagues across Silicon Valley, the U.S., Canada, Brazil, Europe, and beyond.
- Trustly fosters a workplace where everyone feels they belong—a place where teamwork thrives, ideas flourish, and fun is encouraged.
Equal Opportunity
- Trustly embraces and celebrates diversity of all forms and the value it brings to our employees and customers.
- Trustly is proud and committed to being an Equal Opportunity Employer and believes an open and inclusive environment enables people to do their best work.
- All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.