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About the Role
Off the Grid's Senior Event Producer (SEP) is responsible for leading complex and large-scale event operations. This role involves planning, curating, and executing events, ensuring alignment with company values and delivering exceptional experiences from start to finish. The SEP acts as the main point of contact for clients and works closely with internal teams to manage all aspects of event logistics, vendor relations, and on-site production.
Responsibilities
- Oversee the design and execution of full production plans for onsite and offsite services, including budgets, event experience design, catering, rentals, production schedules, timelines, and floor plans.
- Collaborate with sales, operations, creative, and production teams to project manage public and private events from inception through on-site execution and post-project wrap-up.
- Maintain a record of event and department-related expenses.
- Develop layouts for small and large-scale events, focusing on aesthetic, flow, and functionality.
- Ensure flawless execution, quality of service, and timely delivery of all necessary components, properties, and materials for each event, on-site.
- Collaborate with Creators and Vendors, both in-house and 3rd party, to efficiently and respectfully deliver services.
- Build relationships with existing talent, partners, and stakeholders, maintaining the brand status of excellent service and client satisfaction while focusing on increased sales opportunities.
- Enforce third-party compliance with license, insurance, City and Fire Codes, and other permitting requirements.
- Produce large-scale, complex events such as multi-day events and conferences.
- Work with the Accounting team and support clients on planning, execution, and post-event reporting, maintaining consistent and thorough communication with all involved.
- Negotiate contracts/agreements with 3rd party vendors and team contractors.
- Create and maintain a project plan, timeline, and budget for each event, increasing revenue through planning and managing vendor contracts to fall within budget.
- Manage resources, staffing, signage, menu development, décor, permitting, food & beverage, and graphics for events.
- Develop and track project schedules, agendas, and event flows as needed.
- Develop and manage customer expectations by providing clear communication, hospitality, and professionalism.
- Maintain relationships with high-value customer contacts, creating repeat business.
- Proactively address and escalate customer complaints and concerns, engaging in client recovery meetings on a case-by-case basis.
Requirements
- 4+ years of full-time event planning and/or catering logistics experience.
- Proficient experience in Excel and Google Sheets is required.
- Must have a reliable source of transportation to and from home, office, and events.
Skills
- Event planning
- Catering production
- Management
- Communication
- Organization
- Problem-solving
- Interpersonal skills
- Adaptability
- Resourcefulness
Location
- Bay Area
- Russian Hill, San Francisco
Work Type
- Full-time
- Hybrid
- Frequent nights and weekends as necessary
Experience Level
- Senior
Education Level
- Bachelor’s Degree is a plus
About the Company
- Founded in San Francisco in 2010, Off the Grid innovates in food consumption by transforming underutilized spaces into community gathering places.
- Through public markets, corporate dining services, and catering, Off the Grid brings communities together around food and increases economic opportunity for food entrepreneurs.
- Acclaimed for reinvigorating the Bay Area street food scene, Off the Grid's weekly events feed thousands.
- The company also offers a suite of products and services, catering events from 100-10,000 people.