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About the Role

Seeking a dynamic self-starter to coordinate, fulfill, and expand creative fundraising opportunities including the CareTix program, event ticketing, and auctions. This role reports directly to the Ticketing Manager and collaborates with various development and communications teams.

Responsibilities

Write copy for ticket buyer communication.
Set up ticketed events in Donor Drive, including HTML coding.
Manage comp tickets for events, including communication and fulfillment.
Assign and supervise will call staff/volunteers.
Perform daily administration of ticket tasks, including preparing tickets, processing donations, and maintaining seating charts.
Assist with Host Committee communication and data tracking.
Assist with compiling and analyzing reports and ticket trend data.
Take phone orders for event tickets and CareTix.
Request and process house seats requests.
Provide general support for other ticketing tasks.
Track responses for special events.
Manage Broadway Cares’ auction program from planning through fulfillment.
Produce and coordinate the live auction portion of the Broadway Flea Market & Grand Auction.
Build relationships with the Broadway community, publicists, and industry partners to solicit auction items.
Manage the Auction Committee and track outreach, commitments, approvals, and deadlines.
Oversee Charitybuzz postings.
Coordinate the fulfillment of auction items and experiences.
Serve as the primary liaison between donors and auction winners.
Cultivate relationships with auction winners to deepen support and identify potential major donors.
Coordinate one-time special experiences such as meet & greets or backstage tours.
Maintain accurate records and event tracking in Raiser’s Edge/NXT and related systems.
Participate in Broadway Cares’ Red Buckets fundraising appeals.
Be available to participate in person at numerous evening and weekend events and meetings.

Requirements

Three to five years of experience in ticketing, patron services, special events, auctions, or other non-profit fundraising related fields.
Commitment to the mission of Broadway Cares/Equity Fights AIDS.
Demonstrated excellence in customer service/hospitality and/or concierge services.
Ability to discuss current Broadway productions and make informed recommendations.
Experience seating gala events.
Experience managing multiple projects simultaneously.
Strong interpersonal and relationship-building skills.
Excellent organizational skills and attention to detail.
Strong written and verbal communication skills.
Ability to remain calm, flexible, and solutions-oriented in fast-paced event environments.
Proficiency in Google Drive and Microsoft Office.
Personal drive, initiative, and creative thinking.
Willingness to assist, support, and do whatever needs to be done for all fundraising events and in the work environment.
An appreciation for theater and the performing arts.
An affection for dogs.

Skills

Raiser’s Edge/NXT
Donor Drive
Slack
Basic HTML

Location

NYC Hybrid

Work Type

Full-Time
Hybrid

Experience Level

Three to five years of experience

Salary/Compensations

$65,000-$75,000

Benefits

Generous Vacation and PTO policy
Defined benefit pension plan
401K plan
Health benefit plan that includes health, dental, vision, disability, and life insurance

About the Company

Broadway Cares/Equity Fights AIDS is the philanthropic heart of Broadway, bringing together the theater community and its audiences to help people across the country receive lifesaving medications, healthcare, nutritious meals, counseling and emergency financial assistance.
As the philanthropic heart of Broadway, Broadway Cares/Equity Fights AIDS harnesses the talent, energy and generosity of the theater community to make a difference far beyond the stages of Broadway.
From iconic Broadway events and in-theater fundraising campaigns to grants supporting nearly 500 organizations nationwide, Broadway Cares turns creativity and compassion into action.
Our work is rooted in the theater, but its impact reaches communities in all 50 states, Puerto Rico and Washington, D.C. Broadway Cares is the single largest financial supporter of the safety net of programs at the Entertainment Community Fund and, in times of crisis, provides emergency humanitarian assistance across the US and around the world.
What we do together makes a difference.
At Broadway Cares, you’ll be part of a small, collaborative team doing work with an outsized impact.
One day you might be helping bring an only-on-Broadway event to life and the next share the story of a local food pantry hundreds of miles from New York City’s Theater District.
Our staff works alongside some of the industry’s most talented artists and professionals while raising and granting millions of dollars each year to help people when they need it most.
We value creativity, curiosity, collaboration and people who care deeply about doing excellent work.
You’ll have the opportunity to contribute ideas, take ownership of meaningful projects and see the direct impact of what you help create.

Equal Opportunity

Broadway Cares/Equity Fights AIDS values a diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, religion, sex, national origin, age, disability, sexual orientation or gender identity. We are committed to creating a dynamic work environment that values diversity, equity and inclusion, respect and integrity for all.