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About the Role
Lead the ongoing management, development, and maintenance of People Systems, ensuring processes run efficiently and are easy to use. Provide guidance and support across security administration, business process design, reporting and analytics, while supporting the implementation of new technologies, systems, and processes.
Responsibilities
- Manage and continuously improve People Systems (Workday), ensuring efficient processes, accessible functionality and a positive user experience across the employee life cycle.
- Partner with the Leader, Remuneration, Systems and Reporting to maintain systems governance and prioritise projects, initiatives and reporting activities.
- Develop and maintain reports and dashboards that support business needs and promote self-service across EML.
- Contribute to the People Digital Strategy by researching new technologies and recommending and delivering solutions aligned with strategic priorities.
- Build strong relationships with internal and external stakeholders and subject matter experts to ensure solutions meet user needs and content remains accurate and current.
- Develop digital learning resources, maintain People SharePoint content and provide training and coaching to help managers and the People team confidently use available technologies.
Requirements
- 4+ years hands on configuration experience with Workday is essential.
- Experience in using project methodologies and tools such as Agile and JIRA.
- Understanding of the use of ticketing systems and managing incoming support escalations.
- Experience in the use of the Microsoft suite including; Word, Excel, SharePoint.
- Demonstrated proficiency in the ability to apply critical thinking and be able to problem solve to provide an optimal solution.
- Familiarity with completing and submitting change request documentation for review and approval to implement enhancements.
Skills
- Workday configuration
- Agile
- JIRA
- Ticketing systems
- Microsoft suite
- Word
- Excel
- SharePoint
- Critical thinking
- Problem solving
Location
- Melbourne
- Sydney
Work Type
- Full-time
- 6 month parental leave contract
- Hybrid work options
Experience Level
- Senior
Benefits
- Hybrid work options for better balance.
- Fitness Passport providing heavily discounted access to your local gyms, pools and fitness facilities.
- Discounts at 350+ retailers via RewardsHub plus discounts with corporate banking, super and private health insurance partners.
- Corporate wellbeing program, including gym and health insurance discounts.
- Comprehensive learning and development tailored to help you grow.
- EAP provides access to professional medical advice and safety features for our employees and their families.
- Company-wide celebration events that keep us connected.
- Annual incentive scheme + regular salary reviews.
About the Company
- EML is known for its strong culture of appreciation, connection and celebration.
- EML offers one of the most stable and future‑focused careers in the industry.
- Our deep expertise, purpose‑driven work and development pathways help you build a long‑term career in a field where your skills will always be in demand.
- EML’s investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives.