Retail Sales Supervisor (Temp), Sandro/Maje, Bloomingdale's 59th Street
SMCP NORTH AMERICA (US, CANADA) · NY, US
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About the Role
Be part of a fun and upbeat environment building client relationships and functioning as a role model as it relates to selling + clienteling with the rest of the team. Take part in creating fitting room experiences which involve wardrobing and styling clients from head to toe. Be part of the customer/sales associate experience by creating a welcoming and inclusive environment for all customers. As a Sales Leader, you will mentor the sales team, modelling the behaviors the sales team needs to consistently demonstrate to provide inspirational, authentic and personalized service to our clients. Additionally, you will model and reinforce our branded customer experience (customer service) and hands on selling techniques utilizing product information, sampling, and other available resources to educate customers to assist them in making product selections that are right for them. As a mentor to the sales team, you will also coach and direct staff around selling and service initiatives including the creation of customer loyalty and developing a repeat client.
Responsibilities
- Function as a role model for selling and clienteling.
- Create fitting room experiences involving wardrobing and styling clients.
- Create a welcoming and inclusive environment for all customers.
- Mentor the sales team, modeling desired behaviors for inspirational, authentic, and personalized service.
- Model and reinforce branded customer experience and hands-on selling techniques.
- Educate customers using product information and resources to assist with selections.
- Coach and direct staff on selling and service initiatives.
- Foster customer loyalty and develop repeat clients.
Requirements
- 1-2 years of prior selling/service experience.
- Flexibility as it relates to scheduling.
Skills
- Passion for Customer Service
- Friendly and outgoing communication skills
- Fashion Savvy
- Social Media Following (preferred)
- Confidence
Location
- Sandro + Maje Leased Concession Shops @ Bloomingdale's, 59th Street
Work Type
- Full-time
- Part-time
Experience Level
- 1-2 years
Salary/Compensations
- $23.50—$27 USD per hour
Benefits
- Competitive Base Hourly Pay + Bonus Structure
- Generous Shopping Discount - 50% off Retail
- Career Growth opportunities
About the Company
- SMCP's ambition is to become the global leader in the accessible luxury space.
- Our four Brands spread Parisian chic around the world by offering unique products & premium experiences to our customers in 43 countries.
- SMCP has successfully developed a business model that blends elements of luxury and fast fashion.
- We believe that Parisian elegance is only as desirable as it is sustainable and have set ambitious sustainability objectives for 2030 to help preserve our planet.
- Visit our global company website at https://www.smcp.com/en/ to learn more.