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About the Role
FWD People is a strategic marketing agency focused on the health and non-profit sectors. We are seeking forward-thinking individuals to join our fast-growing senior team, drive growth, and foster positive change.
Responsibilities
- Provide support across multiple accounts by stewarding projects internally and externally, ensuring successful execution and delivery on numerous fast-paced projects.
- Act as a supporting point of contact for clients, responding promptly and communicating proactively to ensure their needs are met.
- Drive project management across projects by managing timelines, team deliverables, budgets, and staffing plans, while proactively addressing any issues that arise.
- Manage cross-functional project teams to deliver high-quality assets and deliverables.
- Establish strong relationships and an in-depth understanding of our clients and their industries, client competitors' strategies, and market conditions, and leverage this understanding to guide internal team efforts in collaboration with clients.
- Support the team with quality control by reviewing all assets before sharing with clients and/or partners to ensure they meet brand standards, client expectations, and quality benchmarks, always maintaining a high standard of excellence.
- Become a specialist in our clients' Legal and Regulatory (MLR) review processes, ensuring clean submissions with previous learnings applied.
- Support business development by seeking out new opportunities and areas for organic growth within your accounts, and contribute to developing proposals and new business pitches.
- Contribute to agency best practice codification including process development and improvement.
Requirements
- 3-5 years of experience in a similar agency account and project management role, with a proven track record of collaborating across multidisciplinary teams.
- Foundational understanding of pharmaceutical/biotech or healthcare marketing and regulatory (MLR/FDA) environments.
- A natural collaborator who drives and inspires internal teams to successfully deliver multiple high-value, fast-paced projects and ensures client goals are met with excellence and efficiency.
- Demonstrated ability to develop, grow, and extend meaningful client relationships.
- Enthusiasm for contributing to business development initiatives.
- Concise written and verbal communication skills across all mediums, internally and externally.
- Excitement about growing new skill sets and leading new types of projects.
- Self-motivated, with a positive attitude and collaborative nature; able to adapt, think on your feet, and communicate proactively.
- Comfortable working in a fluid environment utilizing soft skills: listening, collaborating, negotiating, and decision-making.
Skills
- Project management
- Client relationship management
- Cross-functional team leadership
- Quality control
- Legal and Regulatory (MLR) review processes
- Business development
- Proposal development
- Process development
- Written communication
- Verbal communication
- Adaptability
- Problem-solving
- Listening
- Collaboration
- Negotiation
- Decision-making
Location
- NYC (Brooklyn)
Work Type
- Hybrid
Experience Level
- 3-5 years
Salary/Compensations
- $90,000 - $110,000
Benefits
- 20 days off per year
- 5 sick days
- 16 paid holidays
- Matching 401(k)
- Medical
- Dental
- Vision
- Paid maternity leave
- Paid paternity leave
- Home office setup
- Yearly team retreats
- Comprehensive professional development program
- Executive coaching
- Yearly professional development stipend
About the Company
- FWD People is a full-service strategic marketing agency delivering meaningful and measurable results in the health and non-profit sectors.
- We take pride in being our clients' trusted strategic partner — staying ahead of the curve, and leveraging our expertise and foresight to help them navigate change and seize opportunities.
- We approach every challenge with a commitment to innovation, excellence, and empathy.
- We are a senior team that champions integrity, adaptability, excellence, and growth.
- Here, you’ll collaborate with solution-focused colleagues to advance both our clients and our teams.
Equal Opportunity
- We are dedicated to creating a diverse, equitable, and inclusive workplace where everyone feels valued and respected.
- As an equal-opportunity employer, we welcome differences in race, gender, age, sexual orientation, disability, and more.
- We believe that diversity drives innovation and success, and we are committed to ensuring equal opportunities and fostering a culture of respect and collaboration.