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About the Role
We are seeking a Head of Revenue Operations & Systems to manage our growth-ops and CRM data layer, tool stack, event & ticketing infrastructure, and performance-marketing data. This role involves hands-on work in building pipelines and workflows, and managing a team of two from day one. You will join the Platform Engineering Masters leadership team, reporting to the Managing Director.
Responsibilities
- Replace point-to-point integrations with a proper operational data layer.
- Own enrichment, deduplication, and lead scoring in our CRM (HubSpot).
- Provide non-technical team members with self-service access to their data and segments.
- Connect ad spend to actual outcomes by integrating ad manager data into HubSpot.
- Own the tool stack, including maintaining a registry, retiring Airtable, and managing tool-selection processes.
- Stabilize ticketing and webinar operations for high-volume periods.
- Manage and grow the operations team, assessing future hiring needs.
- Run operations reporting on a predictable calendar, feeding into the quarterly budgeting process.
Requirements
- Hands-on engineering skills with experience in designing and building data pipelines and workflows using SQL and code.
- Experience building performance marketing/ad-tech systems, including conversion tracking, click-ID matching, and attribution pipelines.
- Technical experience with CRM systems like HubSpot, including custom objects, workflows, and API integrations.
- Solid data modeling and architecture skills, with experience in designing schemas and determining data storage locations.
- A track record of making tooling decisions that consider the needs of the entire team.
- People management experience.
- Comfortable taking over and advancing a system that is already partially improved.
Skills
- SQL
- Code
- HubSpot
- Postgres
- Supabase
- Zapier
- n8n
- LinkedIn Marketing API
- Google Ads API
- Meta Conversions API
Location
- Remote
Work Type
- Full-time
Experience Level
- Management
About the Company
- Platform Engineering is the home to the world's largest community of platform engineers.
- We host PlatformCon, one of the world's largest conferences dedicated to platform engineering, attracting over 50,000 attendees annually.
- We also operate a university, a newsletter with hundreds of thousands of subscribers, a growing YouTube channel, and a research arm called Weave Intelligence.