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About the Role

As a Principal Solutions Consultant, you will lead solution and technical strategy for Zeta’s strategic enterprise opportunities across the UK, supporting new customer acquisition and growth. You will focus on the Zeta Marketing Platform (ZMP) to help brands connect engagement ambitions with technology solutions, shaping opportunities across the Zeta portfolio. Reporting to the Director of Solutions Consulting, you will partner with Enterprise Sales, Customer Growth, and cross-functional teams to understand challenges, develop strategies, and demonstrate business value. This senior individual contributor role combines executive engagement with hands-on technical leadership, including leading discovery, developing demonstrations, and mentoring colleagues.

Responsibilities

Lead strategic discovery and solution design for complex enterprise opportunities.
Advise senior decision-makers through executive workshops and technical strategy sessions.
Design solutions centered on ZMP and the wider Zeta portfolio, including customer engagement, CDP, identity, analytics, personalization, AI, and orchestration.
Build and deliver tailored demonstrations and multi-product narratives.
Own technical win strategies, supporting RFPs, competitive evaluations, and proof-of-concepts.
Support customer growth and modernization by identifying opportunities for greater value realization and platform evolution.
Validate feasibility and delivery requirements by partnering with Product, Engineering, Services, and implementation teams.
Ensure proposed solutions accurately reflect available functionality and clearly distinguish current capabilities from roadmap items.
Translate customer requirements, competitive insight, and market feedback into actionable recommendations.
Mentor Senior Solutions Consultants and Solutions Consultants, and contribute to pre-sales methodologies and enablement programs.
Represent Zeta externally through customer events, conferences, and webinars.

Requirements

10+ years of experience in Solutions Consulting, Sales Engineering, or enterprise pre-sales within SaaS, MarTech, CRM, or related technology platforms.
Demonstrated success supporting and winning complex, multi-stakeholder enterprise opportunities.
Strong commercial awareness and understanding of how technical differentiation supports acquisition and customer growth.
Deep understanding of enterprise Customer Engagement Platforms (CEP), customer data platforms (CDP), identity, data, analytics, AI-driven personalization, and cross-channel orchestration.
Strong executive presence and credibility with CMOs, CTOs, CIOs, and other senior business and technology leaders.
Ability to connect customer business priorities with technology capabilities and articulate a clear transformation vision.
Excellent discovery, workshop facilitation, presentation, and executive storytelling skills.
Hands-on experience developing tailored demonstrations and supporting technical evaluations.
Experience developing and executing technical win strategies.
Experience navigating enterprise architecture discussions.
Experience working through complex integration and data requirements.
Collaborative approach, with the ability to work effectively across Sales, Customer Growth, Product, Engineering, Services, and customer teams.
Ability to mentor and elevate colleagues without formal people-management responsibility.
Strategic mindset combined with the willingness and capability to work hands-on within active enterprise opportunities.

Skills

Solutions Consulting
Sales Engineering
Enterprise Pre-sales
SaaS
MarTech
CRM
Customer Engagement Platforms (CEP)
Customer Data Platforms (CDP)
Identity
Data
Analytics
AI-driven Personalization
Cross-channel Orchestration
Executive Presence
Discovery
Workshop Facilitation
Presentation
Executive Storytelling
Demonstration Development
Technical Evaluations
Technical Win Strategies
Enterprise Architecture
Integration
Data Requirements
Mentoring
Strategic Mindset

Location

London
UK

Work Type

Hybrid
Travel required

Experience Level

Principal
10+ years

About the Company

Zeta helps enterprise brands connect customer data, intelligence and activation to create better customer experiences and measurable growth.
Our Solutions Consulting team brings that proposition to life, acting as trusted advisors at the intersection of sales, technology, and customer strategy.
We partner closely with Enterprise Sales, Customer Growth, Product, Engineering, and Services to translate complex business challenges into differentiated solutions.
We help leading brands transform how they engage with their customers through strategic discovery, compelling demonstrations, and practical solution design.
We are committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work.
We provide a forum for employees to celebrate, support and advocate for one another.

Equal Opportunity

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work.
We provide a forum for employees to celebrate, support and advocate for one another.
Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/