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About the Role
Breuckelen Athletic is seeking 1-2 full-time team members to contribute meaningfully to the company's continued success. This role requires ownership, initiative, and strong judgment, with the expectation of bringing a solid professional foundation and coachability. The team member will ensure members receive an exceptional experience and support smooth, efficient operations, confidently solving problems and delivering a high standard of service.
Responsibilities
- Greet every member and guest with enthusiasm and professionalism.
- Support operational goals and growth initiatives, including events, SOP development, and implementation or improvement of operational systems and technology platforms.
- Take ownership of assigned projects and operational responsibilities while identifying opportunities for improvement.
- Tour prospective members around the club with the goal of converting them into long-term members.
- Respond to member and prospect inquiries in a professional, timely, and energetic manner.
- Execute opening and closing procedures to ensure the club operates smoothly and consistently.
- Maintain exceptional facility standards through active participation in cleaning, organization, and equipment upkeep.
- Coordinate startup sessions and onboarding experiences for new members.
- Support business operations including email communication, member administration, and marketing initiatives such as social media, email, and website updates.
- Contribute to a positive, collaborative team culture while helping uphold the standards and values of Breuckelen Athletic.
- Maintain regular and punctual attendance.
- Comply with all company policies and procedures.
Requirements
- 2+ years of professional experience in hospitality, operations, customer service, administration, fitness, or a related field preferred.
- Enthusiastic, energetic, friendly, and highly personable.
- Strong verbal and written communication skills, including professional email etiquette.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities and responsibilities with minimal supervision.
- Proven problem-solving skills and the ability to think proactively.
- A strong customer service mindset and a genuine desire to help people.
- Ability to operate effectively in a fast-paced environment while balancing both operational and administrative responsibilities.
- Comfortable taking ownership of projects and following them through to completion.
- Passion for the Breuckelen Athletic brand and mission.
- Experience as an executive assistant, hospitality professional, operations coordinator, member experience specialist, or digital marketing professional is a plus.
- Able to lift and move gym equipment weighing 15-45 lbs frequently and 50+ lbs occasionally.
Skills
- Hospitality
- Operations
- Customer Service
- Administration
- Fitness
- Verbal Communication
- Written Communication
- Email Etiquette
- Organizational Skills
- Attention to Detail
- Problem-Solving
- Proactive Thinking
- Customer Service Mindset
- Project Management
- Social Media Marketing
- Email Marketing
- Website Updates
Location
- Gowanus/Carroll Gardens, Brooklyn, NY
Work Type
- Full-time
- Onsite
Experience Level
- 2+ years preferred
Education Level
- Bachelor's Degree preferred but not required
Salary/Compensations
- Competitive compensation based on experience with the ability to advance to higher levels of pay as you grow on our team.
Benefits
- Paid Vacation
- Sick Time
- 401k
- Health Insurance
- Dental Insurance
- Vision Insurance
- Complimentary Gym Membership
- Yearly allowance for continuing education
About the Company
- Breuckelen Athletic is a high-end training and recovery facility based in Gowanus/Carroll Gardens, Brooklyn, NY.
- Our mission is to provide the best training and recovery experience for members across their needs and build meaningful relationships with our members.
- We focus on life and mental well-being through fitness, and promote the love the of process.
- We aim to provide our team with a healthy work-life balance, fixed schedules whenever possible, and opportunities for continued development.
Equal Opportunity
- Breuckelen Athletic is an equal opportunity employer.
- We are committed to providing a workplace where all qualified individuals are treated with fairness, respect, and dignity.
- We make employment decisions based on qualifications, experience, performance, and the needs of the business.
- Breuckelen Athletic does not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, pregnancy, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.
- We believe a strong team is built by bringing together people with different backgrounds, experiences, perspectives, and skills.
- We are committed to maintaining a professional, inclusive, and respectful environment for our employees and candidates.
- Breuckelen Athletic complies with all applicable equal employment opportunity and employment laws and provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious practices, as required by law.