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About the Role
Solaris is seeking an experienced and strategically minded Head of Process Architecture & Policy Management to lead organizational and procedural governance. This role holds end-to-end responsibility for the institution’s overarching process landscape and enterprise architecture, ensuring compliance with German regulatory requirements and driving continuous process improvements.
Responsibilities
- Own, administer, and continuously develop the Schriftlich fixierte Ordnung (SfO) in strict adherence to MaRisk (specifically AT 5 / AT 6) and the German Banking Act (KWG).
- Establish a robust governance framework for the creation, approval, and lifecycle management of all internal corporate policies, guidelines, and standard operating procedures (SOPs).
- Act as the primary point of contact for internal and external auditors regarding procedural documentation, process controls, and operational risk mitigation.
- Define and maintain the overarching enterprise process architecture, ensuring alignment with the bank’s strategic and IT target operating models.
- Guide the mapping and documentation of cross-functional, end-to-end (E2E) processes to eliminate siloes between front-office, back-office, and IT.
- Oversee the administration and utilization of Business Process Management (BPM) software (e.g., Signavio, ARIS, or similar platforms) to maintain a single source of truth for all process models.
- Identify bottlenecks, inefficiencies, and risks within existing workflows and lead cross-functional initiatives to redesign and optimize processes.
- Act as a key driver for process automation (e.g., RPA, workflow automation, AI) and digitalization efforts, translating business needs into actionable IT requirements.
- Establish and monitor process KPIs and SLAs to ensure operational efficiency, quality control, and cost reduction.
Requirements
- Master’s degree in Business Administration, Economics, Finance, Business Informatics, or a Bachelor with related additional trainings in the related fields.
- Deep, provable expertise in the German banking regulatory environment, with a highly specialized focus on MaRisk (Mindestanforderungen an das Risikomanagement), particularly regarding the Schriftlich fixierte Ordnung (SfO).
- Strong background in Business Process Management (BPM) methodologies and enterprise architecture.
- High proficiency in process modeling standards (e.g., BPMN 2.0).
- Proven track record of applying process optimization methodologies such as Lean Management or Six Sigma (Green/Black Belt certification is a strong plus).
- Solid understanding of process automation tools, IT architecture, and digital transformation within the financial sector.
- Fluent in both German (mandatory for regulatory documentation) and English (written and spoken).
- Strong emotional intelligence to guide a team, manage resistance to change, and foster a collaborative work environment.
- Comfortable working with AI tools, thinking critically about AI outputs, and contributing to a culture of responsible AI use.
- Exceptional communication skills with the ability to translate complex regulatory or technical concepts into clear, actionable language for diverse stakeholders.
- Ability to uphold regulatory standards and enforce policy adherence across all levels of the organization with diplomacy and firmness.
Skills
- Business Process Management (BPM)
- Enterprise Architecture
- Process modeling standards (e.g., BPMN 2.0)
- Lean Management
- Six Sigma
- Process automation tools
- IT architecture
- Digital transformation
- AI tools
- Communication skills
Location
- Berlin
Work Type
- Full-time
- Hybrid
Experience Level
- Experienced
Education Level
- Master's degree
- Bachelor's degree
Salary/Compensations
- €110.000—€125.000 EUR
Benefits
- Home office budget
- Learning & development budget of €1000 per year
- Transparent growth framework
- Competitive salary
- Variable remuneration program
- Monthly meal allowance
- Deutschland ticket subsidy
- 28 vacation days (increasing with tenure)
- Opportunity to work abroad for up to 12 weeks per year
About the Company
- Solaris is Europe's leading embedded finance platform.
- Solaris’ full German banking license and proprietary modular B2B tech stack empowers its partners – from SMEs to large, multinational, non-financial companies – to offer compliant, customer-centric banking services, providing seamless experiences to customers across all industries.
- Founded in 2016, Solaris pioneered the Banking-as-a-Service market with an unparalleled combination of tech and banking.
- Solaris is headquartered in Berlin and employs 300 people in Europe.
Equal Opportunity
- At Solaris, we are committed to nurturing an inclusive environment, where all Solarians feel valued, respected and supported.
- We are dedicated to building a diverse workforce that reflects the diversity of our communities.
- We are committed to equal employment opportunity regardless of color, ethnicity, religion, sex, origin, disability, marital status, citizenship, or gender identity.
- We are proud to be an equal opportunity workplace.
- If you have a disability or special need that requires accommodation, please let us know.