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About the Role
The Microsoft 365 Architect at Finastra is a senior, hands-on engineering and operations role responsible for the design and day-to-day management of the global Microsoft 365 environment. This role combines strategic platform architecture with practical administration and L3/L4 support, ensuring services are secure, reliable, and aligned with business needs.
Responsibilities
- Define and evolve architecture for M365 services including Exchange Online, Teams, SharePoint Online, and OneDrive.
- Establish tenant-wide policies for data protection, retention, and regulatory compliance.
- Administer and troubleshoot M365 services to ensure performance and availability.
- Act as SME and escalation point for complex issues, performing root cause analysis.
- Lead tenant-to-tenant migrations and coordinate global delivery.
- Develop PowerShell automation and improve reporting and efficiency.
- Maintain runbooks and documentation for operational consistency.
- Work with global stakeholders and provide technical leadership.
Requirements
- Proven, demonstrable IT experience with strong M365 engineering background.
- Experience working in global enterprise environments in similar roles.
- Strong communication and stakeholder management skills.
- Excellent problem-solving abilities.
- Self-motivated and adaptable work style.
- Customer-focused mindset.
- Ownership and accountability in delivery.
Skills
- Deep expertise in Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive).
- Strong knowledge of Entra ID, identity, authentication, and compliance features.
- Advanced PowerShell scripting and automation experience.
- Experience leading large-scale M365 migrations.
- Understanding of governance and change management processes.
- Experience with Intune and endpoint management.
- Microsoft certifications such as Enterprise Administrator Expert.
- Experience using migration tools like Quest or ShareGate.
- Knowledge of hybrid environments and Zero Trust models.
- Exposure to Graph API or other scripting languages.
Location
- global
Work Type
- hybrid working arrangements
Experience Level
- senior
- IT experience with strong M365 engineering background
- Experience working in global enterprise environments in similar roles
Education Level
- Bachelor's degree in IT or equivalent experience.
Benefits
- Unlimited vacation, subject to local regulations and business priorities.
- Hybrid working arrangements.
- Paid time off for voting, bereavement, and sick leave.
- Confidential one‑to‑one support through our Employee Assistance Program.
- Network of Wellbeing Champions and Gather Groups.
- Monthly events and initiatives designed to help you thrive.
- Medical, life and disability insurance.
- Retirement plans.
- Lifestyle, and other benefits.
- Paid time off for volunteering.
- Donation‑matching opportunities.
- Inclusion communities.
- Online learning and accredited courses through our Skills & Career Navigator tool.
- Global recognition program, Finastra Celebrates.
- Regular employee surveys.
About the Company
- At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry.
- Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.
Equal Opportunity
- At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.