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About the Role
Supervise and coordinate activities of cooks and workers, ensuring proper portion, arrangement, and food garnish. Inform service staff of menu specials and out-of-stock items, and prepare special meals. Assist kitchen staff with various tasks and provide needed items. Monitor kitchen supplies and food stock, maintain food safety logs, and ensure food quality. Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Adhere to company policies, safety procedures, and security protocols. Maintain a clean and professional appearance, uphold confidentiality, and protect company assets. Address guest service needs, communicate professionally, and foster positive working relationships with colleagues. Ensure adherence to quality and service standards.
Responsibilities
- Supervise and coordinate activities of cooks and workers
- Determine how food should be presented and create decorative food displays
- Ensure proper portion, arrangement, and food garnish to be served
- Monitor the quantity of food that is prepared
- Inform Food & Beverage service staff of menu specials and out of stock menu items
- Prepare special meals or substitute items
- Assist cooks and kitchen staff with various tasks
- Provide cooks with needed items
- Monitor stock of kitchen supplies and food
- Maintain kitchen logs for food safety program and food products
- Ensure the quality of the food items and notify manager if a product does not meet specifications
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
- Follow all company and safety and security policies and procedures
- Report maintenance needs, accidents, injuries, and unsafe work conditions to manager
- Complete safety training and certifications
- Ensure uniform and personal appearance are clean and professional
- Maintain confidentiality of proprietary information
- Protect company assets
- Address guests’ service needs
- Speak with others using clear and professional language
- Develop and maintain positive working relationships with others
- Support team to reach common goals
- Listen and respond appropriately to the concerns of other employees
- Ensure adherence to quality expectations and standards
- Stand, sit, or walk for an extended period of time
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
- Perform other reasonable job duties as requested by Supervisors
Requirements
- At least 2 years of supervisory experience
Skills
- Food safety
- Food handling
- Supervision
- Training
- Scheduling
- Evaluation
- Counseling
- Discipline
- Motivation
- Coaching
- Communication
- Teamwork
- Problem-solving
Location
- Worldwide
Work Type
- Full-time
Experience Level
- 4 to 6 years of related work experience
- At least 2 years of supervisory experience
Education Level
- Technical, Trade, or Vocational School Degree
About the Company
- At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
- Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
- Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
- Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day.
- The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next.
- It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.
- As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values.
- And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
- In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
- Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Equal Opportunity
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.