Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Product Manager role.
Rezi rewrites your resume against Intact FC's job description. Free.
Tailor your resume to this Product Manager role.
Rezi rewrites your resume against Intact FC's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Product Manager posting at Intact FC — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Product Manager posting at Intact FC — free, in seconds.
About the Role
The Product Manager owns the vision, strategy, roadmap, governance, and value realization for the IT Services Portfolio, enabling transformation from project-based delivery to a sustainable product and platform operating model. This role translates business priorities into executable portfolio strategies and directs high-impact initiatives to ensure solutions deliver measurable customer value and sustainable business outcomes.
Responsibilities
- Define and maintain the IT Services Portfolio vision, strategy, and multi-year roadmap.
- Translate current-state challenges and future-state operating model objectives into sequenced product, platform, process, and adoption initiatives.
- Shape scalable solution options and balance customer value, feasibility, risk, cost, and time to value.
- Drive transformation from discovery through adoption and optimization, ensuring changes are embedded and measurable benefits are realized.
- Establish the IT Services Portfolio strategy and provide strategic direction to Product Owners.
- Chair the ITS Product Council to drive portfolio prioritization, roadmap alignment, dependency resolution, and investment recommendations.
- Own and continuously improve portfolio governance, decision rights, standards, and performance reviews.
- Align business priorities, funding decisions, capacity, and delivery roadmaps across the portfolio.
- Promote product management best practices and foster a product-centric culture.
- Define portfolio KPIs, adoption measures, and value realization targets.
- Track portfolio performance against targets for adoption, customer experience, operational efficiency, realized value, and roadmap delivery.
- Develop business cases and executive-level recommendations supporting investment decisions.
- Continuously identify opportunities to optimize value, efficiency, and customer experience.
- Collaborate with business leaders, technology teams, architects, UX designers, and delivery teams.
- Facilitate prioritization and strategic planning discussions across multiple stakeholders.
- Communicate product vision, roadmap progress, and value realization to executive leadership.
- Coach Product Owners on product strategy, outcome-based roadmaps, prioritization, and value realization.
- Partner with Scrum Masters to strengthen delivery practices, cross-team coordination, and continuous improvement.
- Foster collaboration, innovation, and continuous improvement practices.
Requirements
- Minimum of 7 years of product management experience, including enterprise transformation or portfolio-level accountability.
- Proven experience managing enterprise platforms, digital products, or IT service portfolios from strategy through adoption and value realization.
- Strong understanding of enterprise architecture and solution design concepts, including applications, integrations, APIs, data, cloud, security, resiliency, and technical debt.
- Ability to collaborate with architects and engineering leaders, evaluate solution options, and make informed build-versus-buy, scalability, risk, cost, and lifecycle trade-offs.
- Strong understanding of Agile, lean product management, value-based delivery, product operating models, and organizational change and adoption practices.
- Experience developing business cases and applying financial concepts such as total cost of ownership, investment prioritization, benefits realization, and ROI.
- Experience with automation, AI, ServiceNow, ITSM, ITAM, CMDB, or enterprise workflow platforms is preferred.
- Strong data literacy and experience defining KPIs, using customer and operational insights, and communicating evidence-based recommendations.
- Excellent executive communication, facilitation, stakeholder management, and influencing skills across business and technology audiences.
- ITIL 4 certification or strong working knowledge of ITIL practices is considered an asset.
- For candidates located in Quebec, bilingualism is required.
- Must be eligible to work in Canada.
- Candidates must be solely responsible for maintaining their work eligibility.
Skills
- Product Strategy
- Roadmap Development
- Portfolio Management
- Agile Methodologies
- Lean Product Management
- Value-Based Delivery
- Organizational Change Management
- Business Case Development
- Financial Concepts (TCO, ROI)
- Automation
- AI
- ServiceNow
- ITSM
- ITAM
- CMDB
- Enterprise Workflow Platforms
- Data Literacy
- KPI Definition
- Customer Insights
- Operational Efficiency
- Executive Communication
- Facilitation
- Stakeholder Management
- Influencing Skills
- ITIL 4 Practices
- Bilingualism (Quebec)
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 7+ years of product management experience
Salary/Compensations
- 101,800 - 124,400
Benefits
- Flexible work arrangements
- Hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Telemedicine
- Wellness account
- Share plan
- Savings plans
- Annual bonus target (up to double the target)
- Employee Share Purchase Plan (ESPP) with 50% Intact match
- Defined benefit pension plan offering guaranteed income for life
About the Company
- Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
- Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
- Pay at Intact is about much more than just salary.
- As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
- Our pension offerings provide flexibility and long-term security for our employees beyond their careers.
- We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.
Equal Opportunity
- We are an equal opportunity employer.
- At Intact, our Value of respect is founded on seeing diversity as a strength.
- We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
- We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
- As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people.
- We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations).
- If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.