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About the Role
Join Fairmont Royal York, a historic Toronto landmark undergoing a significant transformation, and contribute to creating its next chapter. This role is crucial in maintaining our tradition of timeless elegance and modern sophistication while embracing a sustainable future.
Responsibilities
- Supervise day-to-day functions of restaurant employees, facilities, sales, and costs.
- Analyze quality levels, guest satisfaction, employee satisfaction, operating costs, and sanitation.
- Establish and maintain effective employee relations.
- Conduct interviews, hiring, orientation, training, performance coaching, counseling, and disciplinary actions.
- Attend and contribute to food and beverage departmental meetings.
- Conduct regular cleaning inspections to ensure compliance with health and hotel standards.
- Participate in service as necessary.
- Ensure hotel grooming and appearance standards are met.
- Control restaurant stocks to meet service requirements.
- Ensure adherence to all health and safety procedures and policies.
- Participate in the preparation of the food and beverage department budget and goals.
- Conduct administrative work, including schedules, logbooks, opening/closing duties, and checklists.
- Track and compile sales statistics and other reports.
- Contribute to hotel committees and events.
- Maintain all safe standards, ensuring hygiene and prevention measures are met.
- Adhere to alcohol handling procedures and policies.
- Adhere to all LQA standards set for the department.
- Work weekends, holidays, and shift work as scheduled.
- Perform any other assigned tasks.
Requirements
- Minimum of 2 years of experience in hospitality management.
- Strong command of food and beverage product knowledge and trends.
- Computer skills including Microsoft Word, Excel, PowerPoint, and Outlook.
- Excellent interpersonal and communication skills.
- Fluent in English; a second language is an asset.
- Previous working experience in a unionized environment is an asset.
- Knowledge of general accounting principles and policies.
- Smart Serve Certification.
- Must be legally eligible to work in Canada.
- Constant standing and walking throughout the shift.
- Frequent lifting and carrying up to 30 lbs.
- Constant kneeling, pushing, pulling, and lifting.
- Frequent ascending or descending ladders, stairs, and ramps.
Skills
- Food and beverage product knowledge
- Hospitality management
- Interpersonal skills
- Communication skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- General accounting principles
Location
- Toronto
Work Type
- Permanent
- Full-Time
- Onsite
Experience Level
- Minimum 2 years experience in hospitality management
Education Level
- Degree in Hotel and Restaurant Management an asset
Salary/Compensations
- $60,960 - $70,000
Benefits
- Free meals on shift
- Travel discounts at Accor hotels worldwide
- Free dry-cleaning for work gear
- Custom learning programs
- Opportunity to join Health & Wellness, Sustainability, and DEI Committees
- Career growth paths
About the Company
- For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto.
- Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth.
- Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication.
- The hotel is undergoing a stunning transformation for the zero-carbon century ahead.
Equal Opportunity
- At Fairmont Royal York, we believe that the strength of our team lies in its diversity.
- We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual.
- As an Equal Opportunity Employer, we provide equal access to opportunities.
- We welcome applications from all qualified candidates.