Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Assistant Manager, In Room Dining role.
Rezi rewrites your resume against AccorHotel's job description. Free.
Tailor your resume to this Assistant Manager, In Room Dining role.
Rezi rewrites your resume against AccorHotel's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Assistant Manager, In Room Dining posting at AccorHotel — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Assistant Manager, In Room Dining posting at AccorHotel — free, in seconds.
About the Role
The Assistant In-Room Dining Manager supports the In-Room Dining Manager in the daily operation of the department, ensuring exceptional service standards, operational efficiency, and a positive colleague and guest experience.
Responsibilities
- Support the daily operation of In-Room Dining, including service execution, scheduling, opening and closing duties, payroll support, and reporting.
- Supervise and support the In-Room Dining team to ensure prompt, professional, and courteous food and beverage service.
- Maintain high standards of guest satisfaction, colleague engagement, cleanliness, sanitation, and health & safety compliance.
- Assist in monitoring departmental productivity, labor costs, revenues, and operational expenses.
- Support the implementation and adherence of departmental standards, policies, and Standard Operating Procedures.
- Assist with colleague training, coaching, performance development, and fostering positive working relationships.
- Conduct pre-shift briefings and maintain effective communication with Culinary and other hotel departments.
- Support promotional, merchandising, menu, and marketing initiatives.
- Participate in regular operational and cleanliness inspections.
- Maintain a visible floor presence during service periods and lead by example.
- Monitor inventory, supplies, equipment, fixtures, and furniture.
- Handle guest reservations, special requests, and service recovery situations.
- Assist with departmental budgeting, monthly reporting, sales tracking, and achievement of operational goals.
- Support departmental participation in hotel environmental and sustainability initiatives.
- Maintain knowledge of the outlet’s POS system and ensure hotel standards, policies, and procedures are consistently followed.
- Attend meetings as required and perform additional duties or special projects as assigned.
Requirements
- Must have excellent interpersonal, communication and organizational skills.
- Must be MS Word, Excel and E-mail literate.
- Understand and be committed to the health and safety issues in the workplace.
- Previous management experience in a food and beverage setting, particularly in a restaurant.
- Must be a highly motivated individual who is able to achieve results with minimal supervision.
- Minimum of 3 years previous experience in a supervisory/management position in a union environment.
- Must be legally eligible to work in Canada.
- The hotel is unable to assist candidates in obtaining Canadian work authorization.
Skills
- MS Word
- Excel
- POS system
Location
- Toronto
Work Type
- Full-Time
- Permanent
Experience Level
- Minimum of 3 years previous experience in a supervisory/management position in a union environment
Salary/Compensations
- $60,960 - $70,000
Benefits
- Free Meals
- Travel Discounts
- Free dry-cleaning for work gear
- Custom learning programs
- Join Health & Wellness, Sustainability, and DEI Committees
- Growth paths
About the Company
- For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto.
- Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth.
- Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication.
- Join us in creating our next chapter with your story.
- Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.
- Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.
- Benefit from comprehensive training programs, mentorship, and a supportive work environment.
- Our landmark hotel is in a stunning transformation for the zero-carbon century ahead.
- At Fairmont, we want to bring out your highest potential.
- BE PART OF OUR FUTURE.
- Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it.
- If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you.
- Join us and help shape the future of one of Toronto’s most treasured landmarks.
Equal Opportunity
- We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs.
- At Fairmont Royal York, we believe that the strength of our team lies in its diversity.
- We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual.
- As an Equal Opportunity Employer, we provide equal access to opportunities.
- We welcome applications from all qualified candidates.