VP, Treasury - Payment Systems Product Manager at Synchrony | Alpharetta, GA, US | Rezi

VP, Treasury - Payment Systems Product Manager at Synchrony

VP, Treasury - Payment Systems Product Manager

Synchrony · Alpharetta, GA, US

1 weeks ago

VP, Treasury - Payment Systems Product Manager

Synchrony · Alpharetta, GA, US

11 days ago
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About the Role

This role is for a Product Manager with our Payment Hub program, a collection of systems and activities supporting Synchrony’s backend payment processes. The ideal candidate will have a strong Agile project management background with a focus on payment systems, products, and processes, and a proven track record of understanding payments operations, leading matrixed project teams, building systems supported by strong governance and controls, and delivering projects on time and within budget.

Responsibilities

  • Drive the vision and roadmap of innovative new capabilities to keep the business as an industry leader in the space while owning the product Objectives and Key Results (OKRs).
  • Serve as a subject matter expert for owned product(s) with deep expertise including features, functionality, and customer journey.
  • Manage, prioritize, and track implementation of features within the program backlog, ensuring work focuses on features with maximum value aligned with product strategy and enterprise goals.
  • Collaborate with subject matter experts across the enterprise to document current and future state wing-to-wing payment processes, set product vision, identify business requirements, and define acceptance criteria.
  • Facilitate process mapping sessions as needed.
  • Identify and document deliverables, dependencies, and risks.
  • Understand industry insights, intel, and market analysis.
  • Conduct research, analysis, and business case development for new products or components.
  • Actively collaborate with scrum teams to clarify business requirements, remove roadblocks, and gain alignment around feature or product strategy.
  • Oversee user acceptance testing, set quality standards for delivery, and develop test plans.
  • Participate in team agile ceremonies to validate quality, document testing outcomes, and provide feedback to improve team processes.
  • Lead and execute change management strategies across the value chain, including product release plans and setting expectations for delivery of new functionalities.
  • Align with critical partners such as Operations, Technology, Accounting, Compliance, and Risk.
  • Lead program updates and prepare program status updates.
  • Perform other duties and/or special projects as assigned.

Requirements

  • Bachelor's degree OR in lieu of degree; high school diploma/GED and 10+ years of Product Management experience
  • 7+ years payment systems, treasury or product management related experience
  • Ability and flexibility to travel for business as required
  • Must be 18 years or older
  • Must have a high school diploma or equivalent
  • Must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
  • Must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
  • Legal authorization to work in the U.S. is required.
  • Will not sponsor individuals for employment visas, now or in the future, for this job opening.

Skills

  • Agile project management
  • Payment systems
  • Payment products
  • Payment processes
  • Payments operations
  • Matrixed project teams
  • Systems governance and controls
  • Agile
  • Product management
  • Software development projects
  • Synchrony’s payment products and processes
  • Banking/credit card industry
  • Various payment methods
  • Treasury systems
  • Complex initiatives and projects
  • Quality/process improvement
  • Advanced problem-solving
  • Communication (verbal and written)

Location

  • Near one of our Hubs

Work Type

  • Work from home
  • Office
  • Hybrid

Experience Level

  • Grade/Level: 13
  • 3+ years of experience leading software development projects
  • Experience with Synchrony’s payment products and processes
  • Experience in the banking/credit card industry
  • Experience with various payment methods and treasury systems
  • Strong agile experience preferably in product management
  • Demonstrated ability to manage complex initiatives and projects in a matrixed, high speed, and quickly changing business environment.
  • Ability to develop strong working relationships and able to influence others and build consensus across varying business needs
  • Demonstrated strong quality/process improvement experience, with relevant examples that improved business performance and customer experience
  • Advanced problem-solving skills with the ability to develop innovative solutions in a fast-changing, virtual environment.
  • Ability to communicate moderate to complex ideas, issues and designs in ways that are clear and easy to understand
  • Ability to synthesize disparate and/or complicated requirements into cohesive product features
  • High energy, self-motivated, with strong communication skills (verbal and written)

Education Level

  • Bachelor's degree
  • High school diploma/GED

Salary/Compensations

  • 130,000.00 - 210,000.00 USD Annual
  • Eligible for an annual bonus based on individual and company performance.
  • Salaries are adjusted according to market in CA, NY Metro and Seattle.

Benefits

  • Option to work from home near one of our Hubs or come into one of our offices.
  • Required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.

About the Company

  • Synchrony is committed to fostering an inclusive culture where individual skills, experience, and voice are valued.
  • We are building a future where we can all belong, connect, and turn ideals into action.
  • More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
  • We have an award-winning culture for all.

Equal Opportunity

  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
  • All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.