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About the Role
Join Chessington World of Adventures Resort as a Housekeeper and contribute to creating memorable guest experiences by ensuring immaculate rooms and attentive service. This role is physically active and requires a hands-on approach, punctuality, and strong time-management skills.
Responsibilities
- Prepare guest bedrooms and accommodation promptly and to the highest standards.
- Clear items left by previous guests and ensure rooms are perfectly presented for arrivals.
- Ensure rooms have fresh linen, neatly folded towels, and finishing touches.
- Perform duties as assigned by the Housekeeping Manager and Assistant Housekeeping Manager.
- Ensure all room items are clear of dust.
- Ensure all linens and towels are clean with no stains or dirt.
- Report on adverse guest comments as and when required.
- Establish a record of guests’ preferences, especially for regular and long-term guests.
- Ensure interactions with guests are handled in a professional manner and adhere to Hotel’s policies and procedures.
- Maximise recycling opportunities without jeopardising quality assurance.
- Go through all trainings assigned by Housekeeping Manager / Hotel Management.
- Ensure and maintain the proper/correct way of handling equipment - carts / baskets.
- Ensure appropriate stock level of linen, cleaning and guest room supplies.
- Carry out inventory check on linen and guest room supplies on a random basis with the floor supervisor.
- Conduct guests floor corridor inspection for cleanliness and freedom from dust.
- Be flexible in job scope or coverage of work according to peak and non-peak periods.
- Undertake public area cleaning depending on business needs.
- Be punctual and mindful of completing tasks in a timely manner.
- Achieve a minimum of 8 rooms cleaning, which may increase depending on business occupancy needs.
- Maintain high cleaning standards on all floors.
Requirements
- Great attention to detail.
- Can-do attitude and willingness to work hard.
- Flexibility is essential to meet business demands, particularly during weekends and peak holiday periods.
Skills
- Time-management skills
- Attention to detail
- Professionalism
Location
- Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE
Work Type
- Fixed term contract
- Up to 30 hours per week
- 5 days out of 7
- Full-time
Experience Level
- No formal qualifications or experience required
Salary/Compensations
- GBP £12.77/Hr.
Benefits
- Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants, and travel.
- 25% discount in on-site retail shops and restaurants.
- 40% discount on Lego.
- Merlin Magic Pass - 20 free tickets for you, your family, and friends to enjoy all Merlin Attractions worldwide.
- Ongoing training and development opportunities.
About the Company
- Britains Wildest Adventure!
- Leave the everyday behind and unleash your imagination as you explore a career at Chessington World of Adventures Resort, Britain’s biggest wildlife theme park.