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About the Role
Lead Asset Protection activities for assigned unit in accordance with company policies and procedures, in order to drive sales and profits.
Responsibilities
- Conduct developmental conversations with direct reports and maintain notes of strengths and opportunities.
- Interview, hire, and train Asset Protection talent for the store.
- Ensure the Asset Protection team follows Asset Protection Directives, policies, and procedures.
- Coach associates in the moment to enhance their development and advise Store/District Leadership Teams on opportunities.
- Proactively identify potential acts of theft and fraud by observing associate and customer activity and reviewing exception reports.
- Interview associates suspected of theft or fraud in accordance with company policies and document all stages.
- Review and ensure all Asset Protection documentation is complete, accurate, and maintained per Company policy.
- Communicate external theft trends and partner with other locations/retailers to identify Organized Retail Crime (ORC) groups and patterns.
- Gather evidence on ORC and external fraud under direction from DAPM and/or Field Investigations.
- Attend hearings as required and update appropriate files with court-related outcomes.
- Create and maintain relationships with local law enforcement and mall security partners.
- Review reports of external apprehensions, internal investigations, incident reports, PCI, PII, and Sales Audit documentation.
- Tailor company Asset Protection direction to specific stores and create new ways to educate and motivate store teams on shrinkage reduction and safety.
- Coach store associates on keeping work areas and sales floor free of hazards and maintaining inventory maintenance processes.
- Periodically audit departments for merchandise protection standard adherence.
- Identify merchandise protection opportunities that deviate from company standards.
Requirements
- Frequently conducts developmental conversations with direct reports and maintains notes / observations of strengths and opportunities
- Interviews, hires and trains Asset Protection talent for the store and ensures Asset Protection team is following Asset Protection Directives, policies and procedures
- Actively walks the floor and coaches in the moment to enhance each associate’s ability to develop and advises Store/District Leadership Teams when opportunities are noted
- Proactively identifies potential acts of theft and fraud by observing associate and customer activity, reviewing exception reports and investigation referrals
- Interviews associates suspected of theft or fraud in accordance with company policies and properly documents all stages
- Reviews and ensures all Asset Protection documentation is complete, accurate and is maintained per Company policy and procedure
- Communicates external theft trends to associates and will partner with other locations/retailers to identify Organized Retail Crime (ORC) groups and patterns. Takes direction from DAPM and or Field Investigations to gather evidence on ORC and external fraud
- Attends hearings as required and updates appropriate files with court‐related outcomes
- Creates and maintains relationship with local law enforcement and mall security partners
- Reviews the reports of external apprehensions, internal investigations, incident reports, PCI, PII and Sales Audit documentation.
- Tailors company Asset Protection direction to their particular stores and creates new ways to educate and motivate store teams to focus on shrinkage reduction and safety
- Coaches store associates on keeping work areas and sales floor free of hazards to protect customers and associates from accidents, along with maintaining inventory maintenance process.
- Periodically audits departments for merchandise protection standard adherence
- Identifies merchandise protection opportunities that deviate from company standards
Salary/Compensations
- USD $57,120.00 - USD $81,600.00 /Yr.
Benefits
- Eligible for bonus under the Management Incentive Plan.
- Competitive benefits package including medical/dental/vision.
- Term life insurance.
- Paid vacation/holidays.
- 401(k) with Company match.
- Associate discount on merchandise at all Catalyst Brands.
- Eligible for eight paid holidays during the calendar year.
- Store hourly associates scheduled to work on a designated holiday will receive additional compensation.
About the Company
- Catalyst Brands ignites America’s most beloved retail brands to make fashion accessible to all.
- Our portfolio features legendary department store JCPenney, as well as iconic specialty retail brands Aéropostale, Brooks Brothers, Lucky Brand, and Nautica.
- Established in 2025, when JCPenney and the former SPARC Group combined, Catalyst Brands today operates 1,800 retail stores, shop-in-shops, and eCommerce platforms throughout the U.S. and Canada.
- It also serves leading wholesale accounts in North America and beyond.
- For more information, visit catalystbrands.com