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About the Role

Serve as a technical leader for the Salesforce Sales Cloud platform and broader sales technology ecosystem. Lead solution design, guide complex Salesforce initiatives, and provide technical leadership for teams supporting lead management, opportunity management, forecasting, pipeline visibility, seller productivity, and AI-enabled experiences. Influence platform direction, oversee technical execution, support integration and data design, and identify opportunities to leverage Salesforce AI capabilities to improve business outcomes and user experience.

Responsibilities

Develop, test, deploy, maintain, and improve software to meet requirements.
Design and develop test automation code.
Complete highly complex program changes; self-directed.
Perform comprehensive analysis and design for large-scale, project initiatives.
Serve as a technical leader; make significant technical contributions, provide technical direction, and evaluate new technologies for adoption.
Act as a focal point to communicate project design and status to senior management.
Provide project-level estimates and lead team through story level estimation efforts.
Ensure team compliance with SDLC standards and CD/CI procedures; introduce new standards and opportunities for improvements.
Monitor team progress against project estimates to provide status.
Provide technical support and troubleshooting for applications across environments, including high impact production issues.
Maintain existing code base, monitoring for failures in non-prod environments.
Support changes during quality assurance, user acceptance testing, and post implementation to ensure integrity of the application.
Share technical expertise; guide and mentor others to maximize team effectiveness and quality.
Support multi-team and cross-program project efforts, serve as technical lead where necessary.
Initiate and facilitate partnership between multiple software engineering and delivery teams.
Observe and communicate performance of team members to assist in their development.
Act as a Subject Matter Expert across multiple technologies and Paychex applications.

Requirements

Bachelor's Degree in Computer related discipline or equivalent work experience.
Demonstrated project leadership experience.
Experience using one or more programming language(s).
5 years of experience in Related field.
Salesforce Sales Cloud expertise.
Solution design and technical leadership experience.
Apex development experience.
Lightning Web Components (LWC) experience.
Salesforce Flow and platform automation experience.
Salesforce data model and security architecture knowledge.
REST and SOAP API integrations experience.
Experience with AI-enabled Salesforce solutions, including Agentforce, Einstein AI, Prompt Builder, or related technologies.
Knowledge of CI/CD and DevOps practices.
Familiarity with Agile delivery methodologies.
Experience in technical leadership and mentoring.
Skills in stakeholder management and business partnership.
Enterprise CRM transformation experience.
Sales process optimization experience.
Lead-to-opportunity lifecycle management experience.
Forecasting and pipeline management solutions experience.
Salesforce platform governance knowledge.
Cross-system integration design experience.
Experience with large-scale Salesforce implementations.
Experience with Azure DevOps, Git, Copado, or Gearset.
Experience with Salesforce Data Cloud, CRM Analytics, or related platform capabilities.

Skills

Salesforce Sales Cloud
Solution design
Technical leadership
Apex development
Lightning Web Components (LWC)
Salesforce Flow
Platform automation
Salesforce data model
Security architecture
REST API integrations
SOAP API integrations
AI-enabled Salesforce solutions
Agentforce
Einstein AI
Prompt Builder
CI/CD
DevOps practices
Agile delivery methodologies
Technical leadership
Mentoring
Stakeholder management
Business partnership
Enterprise CRM transformation
Sales process optimization
Lead-to-opportunity lifecycle management
Forecasting
Pipeline management
Salesforce platform governance
Cross-system integration design
Large-scale Salesforce implementations
Azure DevOps
Git
Copado
Gearset
Salesforce Data Cloud
CRM Analytics

Location

Remote

Work Type

Full-time

Experience Level

Senior
5 years of experience in Related field

Education Level

Bachelor's Degree in Computer related discipline or equivalent work experience

Salary/Compensations

$111,300 - $174,900 per year

Benefits

Medical coverage
Virtual wellness classes
Tuition reimbursement
401(k) + employer match
Adoption assistance
Financial assistance
Paid time off
Company holidays
Culture days
Comprehensive work-life balance programs
Award-winning training and development programs
Paid time off for volunteerism

About the Company

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform.
As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes.
This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work.
At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.

Equal Opportunity

Paychex is an equal opportunity employer.
We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit.
We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.