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About the Role
The Patient Navigator identifies individuals and/or members of their families within the target population who are in need of preventive and primary health care services and links them to the services they need. Includes care for: acute; chronic and communicable diseases; dental services; prenatal care and family planning; WIC and other nutrition services; pediatric care and immunizations. Trains and mentors the Patient Representatives. Performs other duties as assigned on an as needed basis.
Responsibilities
- Consult with medical staff to link patients to services through the provision of ancillaries such as translation, transportation assistance and application assistance.
- Facilitate patient appointments within different departments of SRH and outside agencies, following SRH procedures for referring patients to different departments of SRH and outside agencies, utilizing SRH preferred provider lists.
- Assist patients in overcoming obstacles that would prevent them from receiving needed referrals.
- Facilitate patients to appropriate referred agencies, with specific focus on referrals to specialty care and public health insurance programs, as needed and appropriate; track progress in eCW and alert providers.
- Answer patient questions to clarify provider instructions, procedures and referral needs.
- Transmit all necessary clinical information available to specialists for referral; obtain consultant reports; obtain consent for release of information.
- Review open referrals for upcoming medical appointments and provide to the clinical team.
Requirements
- Minimum education requirement: High school diploma/GED.
- Minimum work-related experience: 2-4 years.
Location
- Haverstraw
Work Type
- Full-Time
Experience Level
- 2-4 years
Education Level
- High school diploma/GED
Salary/Compensations
- $22.00 - $23.73 per hour
Benefits
- Medical, Dental and Vision Insurance
- Life and Disability Coverage
- Retirement Savings Plan
- Commuter and Transit Benefits
- Employee Assistance Program (EAP)
- Employee Discount Program
- Professional Development, Education and Loan Assistance Benefit Programs
- Tuition Reimbursement Program
About the Company
- Sun River Health has a rich history of providing quality, affordable health care to communities in need.
- Founded in the early 1970s by four African American women in Peekskill, New York, the organization was established to address the lack of accessible health services in their community.
- With the help of a small federal grant, the first Sun River Health site opened its doors in 1975.
- Over the years, Sun River Health has grown into a comprehensive Federally Qualified Health Center (FQHC) system with over 50 locations, serving more than 250,000 patients across the Hudson Valley, New York City and Long Island.
- Our exceptional primary care practitioners, specialists and support staff are dedicated to delivering high-quality care to all individuals, regardless of their ability to pay.
- In December 2018, Sun River Health expanded its reach by merging with Brightpoint Health, an FQHC network offering integrated medical, behavioral and social support services in New York City.
- This merger allowed us to enhance our services and continue our mission under the unified name of Sun River Health.
- At Sun River Health, we believe in fostering a culture of wellness, inclusivity and recognition.
- Our Workforce Wellness Program promotes staff wellness through ongoing challenges and activities, encouraging participation and rewarding engagement.
- We celebrate our staff's dedication and person-centered spirit through the Planetree Recognition Awards, which honor innovation, leadership and community spirit.
- We are committed to creating a supportive and collaborative work environment where all team members can thrive.
- Our values of respect, integrity and excellence guide our interactions with patients and colleagues alike, ensuring that everyone receives the care and support they deserve.
- Be part of a proud network of care that offers high-quality health and social support services to communities in need.
- We provide opportunities for career advancement and professional development.
- Our culture promotes wellness, inclusivity, and recognition, ensuring a supportive and collaborative work environment.
- Make a difference in the lives of individuals and families by providing quality, affordable health care.
- Join us at Sun River Health and be part of an award-winning network of care that has been serving our communities since 1975.
- We are always looking for skilled and dedicated professionals to join our team and help us continue our mission of providing quality health care to all.
Equal Opportunity
- Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.
- Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation.
- The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.