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About the Role
The Sales Associate/Teammate is responsible for supporting daily store operations by managing inventory, fulfilling customer orders, maintaining merchandise standards, and assisting with customer service needs. This role plays a key part in ensuring the store remains organized, efficient, and ready to provide an exceptional experience for athletes.
Responsibilities
- Support daily store operations by completing inventory, fulfillment, and merchandise processing activities accurately and efficiently.
- Receive, organize, stock, and replenish merchandise to maintain inventory accuracy and store readiness.
- Process customer purchases, returns, and exchanges while operating the cash register and following transaction procedures.
- Fulfill online and in-store customer orders while ensuring accuracy and timely completion.
- Assist customers by providing product information, answering questions, and delivering a positive shopping experience.
- Maintain an organized sales floor, backroom, and work areas according to company standards.
- Collaborate with store leadership and team members to achieve operational goals and support overall store success.
- Follow company policies, safety procedures, and service standards while contributing to a positive team environment.
Requirements
- High School Diploma or equivalent preferred.
- Previous retail, sales, hospitality, or customer-facing experience preferred.
- Strong customer service, communication, and interpersonal skills.
- Ability to provide a positive and welcoming experience for customers and team members.
- Ability to operate a cash register and accurately process transactions.
- Ability to work in a fast-paced environment while managing multiple tasks.
- Strong attention to detail with the ability to maintain inventory accuracy and organization.
- Dependable, team-oriented, and adaptable with a willingness to learn.
- Ability to work collaboratively and follow company policies and procedures.
- Passion for sports, apparel, customer service, or helping others achieve their goals preferred.
Skills
- Customer service
- Communication
- Interpersonal skills
- Cash register operation
- Transaction processing
- Inventory management
- Order fulfillment
- Merchandise stocking
- Team collaboration
Location
- Staten Island, NY
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High School Diploma or equivalent preferred
Salary/Compensations
- USD $17.00 - USD $17.00 /Hr.
About the Company
- DICK'S Sporting Goods is a leading sporting goods retailer that provides athletes with quality apparel, footwear, equipment, and services to help them achieve their goals.
- The company is committed to inspiring and enabling athletes through exceptional customer service, innovation, inclusion, and community involvement.
- With a team-focused culture and opportunities for growth, DICK'S Sporting Goods provides employees with a supportive environment where they can make a positive impact.