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About the Role
We are seeking a dependable, energetic team player who thrives in a fast-paced environment and enjoys staying active. You will communicate well, keep the sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude, strong work ethic, and the willingness to jump in wherever needed, you’ll be a great fit at Talize.
Responsibilities
- Greet customers warmly, offer product recommendations, and assist with inquiries or concerns.
- Handle register transactions accurately, including refunds, exchanges, and tax exemptions.
- Resolve customer issues professionally while maintaining a positive in-store experience.
- Support sales events and promotions through effective product presentation and setup.
- Maintain merchandise availability by restocking shelves, returning fitting room items, and keeping displays neat and aligned with standards.
- Keep the sales floor, fitting rooms, register areas, and common spaces clean, organized, and fully stocked.
- Perform opening and closing duties as scheduled.
- Answer incoming calls and assist with donation door operations.
- Follow all safety, housekeeping, and loss-prevention procedures.
- Report spills, hazards, suspicious activity, and operational issues promptly to maintain a safe environment.
- Manage donations according to proper handling guidelines.
- Participate in team huddles and communicate effectively to align on goals.
- Assist team members across departments and respond to intercom calls as needed.
- Stay flexible by shifting between tasks such as POS coverage, fitting room assistance, and floor recovery.
- Contribute to a respectful, inclusive, and productive team atmosphere.
Requirements
- Minimum availability of twenty (20) hours a week, with each availability slot being no less than four (4) hours long.
- Availability must include two (2) weekday shifts Monday through Friday, including one closing shift.
- Availability must include two (2) full weekend days, equivalent to eight (8) hours each shift.
- Frequent standing, walking, bending, reaching, twisting, and moving throughout the shift.
- Ability to lift up to 50 lbs and push/pull rolling containers up to 500 lbs.
- Availability for days, evenings, weekends, and holidays.
- Regular interaction with customers and the public.
Skills
- Outstanding customer service and a genuinely helpful attitude.
- Reliability, consistency, and accountability.
- Strong team mindset and willingness to jump in where needed.
- Retail or thrift experience (an asset, not required).
- An eye for visual presentation and tidy merchandise displays.
- Comfort with cash handling or POS systems (considered a plus).
Location
- Onsite
Work Type
- Part Time
Experience Level
- Entry Level
Salary/Compensations
- $17.60 / hour
Benefits
- 50% employee discount when you shop at Talize store.
- 4% vacation pay.
About the Company
- At Talize, we’re more than a workplace, we’re a movement for sustainable living.
- Every day, you help communities shop with purpose, combining fashion and environmental impact.
- We believe opportunity is always in style.
- Our culture is fast-paced, fun, and people-first.
- We celebrate diversity, creativity, and collaboration, where every voice matters and every win counts.
Equal Opportunity
- Talize is an equal opportunity employer and is committed to fostering an inclusive and accessible environment, where all Team Members and customers feel valued, respected, and supported.
- Talize welcomes and encourages applications from people with disabilities.
- Accommodations are available on request for candidates taking part in all aspects of the selection process.