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About the Role
Digital & Technology is Haleon’s digital backbone, accelerating impact and unlocking new value. This function acts as a strategic partner, transforming insights into impact and ideas into innovation. The Senior Digital & Technology Business Partner (Europe) is accountable for delivering business-critical digital capabilities that enable commercial growth and operational excellence across the Europe OU, ensuring digital priorities align with global platforms and standards.
Responsibilities
- Deliver agreed digital and technology initiatives supporting OU priorities.
- Translate defined roadmaps and plans into clear delivery activities, milestones, and outcomes.
- Own end-to-end delivery accountability for key OU initiatives, ensuring measurable business outcomes.
- Coordinate and lead delivery across internal teams, global platform partners, and vendors.
- Track progress, risks, and dependencies, escalating issues proactively.
- Work closely with OU Marketing, Sales, Customer, and Corporate teams to clarify requirements and support delivery.
- Partner with commercial leaders to align digital initiatives with market growth priorities.
- Bring strong understanding of commercial drivers into solution delivery.
- Act as the primary day-to-day technology contact for assigned domains or initiatives.
- Build strong working relationships with business stakeholders to enable adoption and value realisation.
- Partner with global product, engineering, and platform teams to deliver Europe OU requirements in line with global standards.
- Contribute delivery feedback and local insights to support continuous improvement of global platforms and services.
- Ensure delivery activities follow secure-by-design principles and established architecture standards.
- Apply global IT governance, risk, and compliance frameworks within assigned scope.
- Support compliance with local regulatory, data privacy, and security requirements.
- Monitor operational performance of owned digital and technology services and support issue resolution with global teams.
- Support budget tracking, vendor coordination, and benefits tracking for assigned initiatives.
- Lead cross-functional delivery teams and workstreams across markets, global platform teams, and vendors.
- Provide direction, prioritisation, and decision support across complex initiatives.
- Act as a senior point of escalation for delivery, adoption, and performance challenges.
Requirements
- Extensive experience in digital, technology, or commercial technology roles, including leadership of complex delivery initiatives.
- Experience delivering digital capabilities across sales, marketing, eCommerce, CRM, or digital experience platforms.
- Experience working in a matrixed, global organisation, partnering with central product and platform teams.
- Exposure to technology operations, vendors, or delivery partners.
- Strong organisational skills and attention to detail.
- Clear communicator, able to engage both technical and non-technical stakeholders.
- Experience in CPG, retail, or consumer-led environments advantageous.
Experience Level
- Senior
About the Company
- Haleon is a purpose-driven, world-class consumer company focused on everyday health.
- Our trusted brands include Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum®.
- We combine deep human understanding with trusted science.
- Our Win as One strategy places our purpose – to deliver better everyday health with humanity – at the heart of everything we do.
- We foster an agile, performance-focused culture.
Equal Opportunity
- Haleon is committed to creating an inclusive culture where different backgrounds and views are valued and respected.
- We aim for Haleon to be a place where all employees feel they truly belong.
- Personal information shared during the application process is voluntary and used for regulatory obligations and to support inclusion and belonging programs.
- Personal information provided will be kept confidential, used only for legitimate business purposes, and will never be used in making employment decisions.
- Reasonable adjustments or accommodations are available upon request to support applicants throughout the recruitment process.