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About the Role
The Sourcing Manager is a critical execution-focused role within JLL's Sourcing & Procurement team, responsible for delivering strategic sourcing programs across Facilities Management (FM) services categories for commercial and retail tenant clients. You will manage end-to-end sourcing activities across hard services, soft services, and specialized services, working collaboratively with account teams, operations, and clients to design and deliver sourcing strategies that achieve cost savings, quality improvements, and risk mitigation. This role requires a commercially astute procurement professional with strong FM services knowledge, excellent stakeholder management capability, and the ability to manage multiple complex sourcing projects simultaneously.
Responsibilities
- Execute sourcing strategies and procurement programs across assigned FM services categories (hard, soft, and specialised services)
- Manage end-to-end sourcing processes including RFx development, vendor engagement, evaluation, negotiation, and contract award
- Conduct market research and supply market analysis to identify supplier capability, pricing trends, and opportunities for innovation
- Develop RFx documentation (RFI, RFP, RFQ) including technical specifications, pricing schedules, evaluation criteria, and commercial terms
- Lead vendor evaluation processes, including qualitative and quantitative assessments, reference checks, and financial analysis
- Negotiate contract terms and pricing with suppliers to deliver favourable commercial outcomes
- Support the implementation of procurement category strategies aligned with client objectives and JLL standards
- Identify cost savings opportunities and value improvement initiatives across the supply base
- Manage supplier performance and contract compliance throughout the contract lifecycle
- Build and maintain effective relationships with internal stakeholders (account teams, operations, finance) and client procurement/facilities teams
- Act as a trusted advisor to account teams and clients on procurement matters related to FM services
- Present sourcing project outcomes, recommendations, and business cases to stakeholders with clarity and confidence
- Facilitate stakeholder workshops and requirements-gathering sessions to define sourcing scope and objectives
- Manage client and vendor escalations, resolving issues with professionalism and commercial acumen
- Ensure sourcing activities align with client expectations, service delivery requirements, and account objectives
- Support bid development by providing sourcing expertise, market intelligence, and cost modelling inputs
- Develop sourcing strategies and value propositions for new business opportunities
- Contribute to transition planning for newly won accounts, including supplier assessment, contract novation/transfer, and quick-win identification
- Collaborate with bid and transition teams to ensure seamless handover and delivery of procurement workstreams
- Prepare procurement reports covering activity progress, savings delivery, supplier performance, and risk management
- Maintain accurate records of sourcing activity, supplier agreements, and procurement decisions
- Conduct spend analysis and cost benchmarking to inform sourcing decisions and identify value opportunities
- Ensure compliance with JLL and client procurement policies, standards, and governance requirements
- Support the development of procurement dashboards and reporting tools
- Conduct business impact analysis to identify and manage supply chain risks
- Develop risk mitigation strategies to minimise potential service disruption or cost exposure
- Monitor supply market dynamics and emerging risks (market capacity, pricing volatility, regulatory changes)
- Ensure continuity planning is considered in sourcing strategies and supplier selection
- Stay informed of FM services market trends, supplier innovations, and industry best practices
- Contribute to the development of sourcing methodologies, templates, and tools
- Share knowledge and lessons learned across the sourcing team to drive continuous improvement
- Support junior team members with coaching and guidance on sourcing processes and best practices
Requirements
- Minimum 5-7 years of progressive experience in procurement, purchasing, sourcing, and negotiation
- At least 2-3 years in an FM services procurement or IFM sourcing role
- Proven track record of managing end-to-end sourcing activities across multiple categories
- Experience developing RFx documentation, leading evaluations, and negotiating supplier contracts
- Demonstrated ability to work with multiple clients or accounts simultaneously
- Experience in stakeholder engagement and relationship management
- Experience in risk management within a procurement or supply chain context
- Exposure to bid and tender processes from a sourcing perspective
Skills
- Facilities Management (FM) services
- Hard services (MEF, HVAC, building fabric)
- Soft services (cleaning, security, waste management)
- Specialised services (catering, landscaping, pest control)
- Strategic sourcing
- Procurement
- Negotiation
- Stakeholder management
- RFx development
- Vendor evaluation
- Contract management
- Market research
- Supply market analysis
- Risk management
- Bid development
- Cost modelling
- Spend analysis
- Cost benchmarking
- Compliance
- Governance
- Business impact analysis
- Continuity planning
- Continuous improvement
Location
- Melbourne, VIC
- Sydney, NSW
Work Type
- On-site
Experience Level
- 5-7 years of progressive experience in procurement, purchasing, sourcing, and negotiation
- 2-3 years in an FM services procurement or IFM sourcing role
Education Level
- Business/Commerce degree or equivalent tertiary qualification
- Professional procurement certification (e.g., CIPS, CPSM, or equivalent)
Benefits
- Great employee discounts off fitness, wellbeing & other renowned brands
- 18 weeks paid maternity leave
- Private Health Insurance Discounts
- Active Social Club
- Employee assistant program
- Novated Lease for EV cars
- Paid time off for volunteer work
- Career Opportunities with Australia's #1 Commercial Real Estate firm
- Premium offices
About the Company
- JLL empowers you to shape a brighter way.
- Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
- We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
- Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
- Shaping the future of real estate for a better world!
- At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.
- With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
- We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.
- We approach our work in a warmer, more optimistic, and inclusive way.
- JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.
- Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
- We take our responsibility to protect the personal information provided to us seriously.
- Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.
- We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
- We will then delete it safely and securely.
- For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
- For additional details please see our career site pages for each country.
Equal Opportunity
- As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.
- JLL is committed to equal opportunity and building an inclusive workplace.
- This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
- We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race.
- We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
- We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
- Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
- If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
- This email is only to request an accommodation.
- Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.