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Tailor your resume to this Senior Director, Head of International Payments Network Compliance (EMEA) role.

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About the Role

This role will report to the Vice President, International Network Compliance Officer and is ideal for someone with strong leadership skills, capable of driving transformational change and delivering game-changing value with high exposure to senior executives and direct interaction with international regulators.

Responsibilities

• Lead the maintenance, evolution, and continuous improvement of the compliance risk management function for international network business operations.
• Serve as an authority within the international network and merchant services business for relevant compliance expectations, laws, and regulations.
• Actively promote a culture of compliance risk management and balanced risk taking.
• Build relationships and collaborate with business partners to ensure network and merchant products, practices, and services remain within Capital One's Compliance risk appetite.
• Interface with regulators and support interactions between regulatory bodies across the globe.
• Monitor work plans for remediation of internal or regulatory findings.
• Build and lead a small team of compliance professionals and industry experts.
• Coach and develop others through leadership style and presence.
• Foster good team dynamics, respond effectively to employee concerns, and maximize team member potential.
• Serve as a strategic advisor and subject matter expert on the payments ecosystem, including emerging technologies and industry trends.
• Oversee the Front Line's execution and challenge compliance-related decisions.

Requirements

• Experience with global payment schemes and payments industry expertise.
• Experience managing regulatory requirements in a complex finance organization and maintaining relationships with regulatory bodies.
• Experience providing creative solutions and focused on important success drivers.
• Experience facilitating teams to innovate, create, and be open to change.
• Demonstrated ability to formulate a strategic vision for a compliance risk management organization.
• Strong business judgment and analytical acumen to evaluate complex risks and formulate compliance recommendations.
• Proven capability to influence and build consensus among peers and senior leadership.
• Intellectually curious and highly self-motivated.
• Excellent communication and partnership skills for interacting with stakeholders at all levels.
• Highly developed interpersonal, presentation, and communication skills (verbal and written).
• Ability to communicate effectively at all organizational levels and with external parties.
• Combined experience in legal, compliance, risk management, or regulatory experience in payments on the merchant or network side.
• Established experience in leadership.
• Exposure or experience in a financial regulator role is a bonus.

Skills

• Payments Risk Experience
• Team Leadership
• Regulatory Experience
• Innovation Leadership
• Strategic Leadership
• Strong Business Judgment
• Communication

Location

• London - Hybrid

Work Type

• Hybrid
• 3 days in-office (Tuesday-Thursday)
• 2 days remote

Experience Level

• Senior Director

About the Company

• Capital One's new business offerings as a result of the Discover Financial acquisition is a rare and valuable global payments network with 70 million merchant acceptance points in more than 200 countries and territories.
• This acquisition adds scale and investment, enabling the Discover network to be more competitive with the largest payments’ networks and payments companies.
• This is a key foundation in Capital One's quest to build a global payments company.
• It will accelerate the company's long-standing journey to work directly with merchants to leverage its customer base, technology, and data ecosystem to drive more sales for the merchant and great deals for consumers and small businesses.
• Capital One is committed to diversity in the workplace.

Equal Opportunity

• Capital One is committed to diversity in the workplace.